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Thread: Sugar Will not Search

  1. #1
    kevin33028 is offline Sugar Community Member
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    Default Sugar Will not Search

    When i Try to search anything in the search box at the top right i get nothing found. I also get the same thing in advanced Search under the leads catagory. The only thing i can search by is last name..... Does anyone kno how to fix this.... I have About 1520 leads, so it is kinda of hard to look thruogh all of them. Thanks in advance for all of your help.

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Sugar Will not Search

    Make sure you do not have any trailing spaces after the value that you are searching for. I've seen this cause problems before.

    i.e. Searching for "Angel" will yield results, but searching for "Angel<space>" will not.

    Secondly, are other users able to find the records you are searching for?
    Regards,

    Angel Magaña
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  3. #3
    kevin33028 is offline Sugar Community Member
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    Default Re: Sugar Will not Search

    No other users can not search for anything other than last name. I have about 170 other users. so it can get pretty hectic.
    Also The trailing space is not the problem.

  4. #4
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Sugar Will not Search

    Does it work if you search for '%your_value%' ?
    Regards,

    Angel Magaña
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  5. #5
    kevin33028 is offline Sugar Community Member
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    Default Re: Sugar Will not Search

    No it doesnt work when i type that,

  6. #6
    kevin33028 is offline Sugar Community Member
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    Default Re: Sugar Will not Search

    i really need some help... can someone please help.

  7. #7
    wjohnson is offline Sugar Community Member
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    Default Re: Sugar Will not Search

    Have you checked the Sugar log for errors?

  8. #8
    REByers is offline Sugar Community Member
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    Default Re: Sugar Will not Search

    We also have this issue on our site when searching for a full name 'John Smith' finds nothing.

    Search for either of the names on their own and loads of hits, but together nothing, and the contact does exist!

  9. #9
    chuangk is offline Sugar Community Member
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    Aug 2007
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    Default Re: Sugar Will not Search

    Same problem with opportunities. Seems search only tries to match against the first word.

  10. #10
    kevin33028 is offline Sugar Community Member
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    Default Re: Sugar Will not Search

    When i try to export leads. it gives me an error.

    Error exporting Leads:
    .SELECT leads.*, email_addresses.email_address, users.user_name assigned_user_name FROM leads LEFT JOIN users ON leads.assigned_user_id=users.id LEFT JOIN email_addr_bean_rel on leads.id = email_addr_bean_rel.bean_id and email_addr_bean_rel.bean_module='Leads' and email_addr_bean_rel.primary_address=1 LEFT JOIN email_addresses on email_addresses.id = email_addr_bean_rel.email_address_id where ( leads.deleted=0) AND leads.deleted=0 Query Failed:SELECT leads.*, email_addresses.email_address, users.user_name assigned_user_name FROM leads LEFT JOIN users ON leads.assigned_user_id=users.id LEFT JOIN email_addr_bean_rel on leads.id = email_addr_bean_rel.bean_id and email_addr_bean_rel.bean_module='Leads' and email_addr_bean_rel.primary_address=1 LEFT JOIN email_addresses on email_addresses.id = email_addr_bean_rel.email_address_id where ( leads.deleted=0) AND leads.deleted=0 ::MySQL error 1194: Table 'leads' is marked as crashed and should be repaired
    Last edited by kevin33028; 2008-02-21 at 02:03 AM.

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