Sugar5 Module

[wkamdem]

Hi Folks,

I've created a custom Module in Sugar5... Then i created a new User who gonna use this Module (The new user is not an administrator)... After a login of the new user, and a klick on the new module in the navigation, i got this error "You do not have access to this area. Contact your site administrator to obtain access."

It is possible zu work with a custom module without administrator right????

Thanks a lot!!!!!!!

[harryt]

Hi,
what was the answer to this question as I have exactly the same problem. It seems very strange.
Thanks

[andopes]

Hi, guys.

For some reason you have to repair roles.

--
André Lopes
Lâmpada Global Services
Rua Bela Cintra, 299 conjunto. 51
São Paulo, SP 01415-000
tel1. 55 11 3237-3110
cel. 55 11 7636-5859
e-mail: info@lampadacrm.com.br

[sk1983]

Hi People,

I must make a Module for my Internship at the company, and I have to same problem to, I know only how this happen: If you change something in the module loader in a package and after that you deploying it again, than it happens, I hope that anybody knows how to fix this problem, or where you must searching?

A other solution is to make one package with one module, deploy it one time. And make the rest (like buttons/textfields) with the studio function.

greetz,

Stefan from Holland.

[andopes]

Hi, Stefan.

Really it is a weird issue.

We have built several modules and we have never reported it before, but I know it can be fixed repairing roles.
I suppose it is because some configuration of your system, your stack or since user preference stored into Sugar.

--
André Lopes
Lâmpada Global Services
Rua Bela Cintra, 299 conjunto. 51
São Paulo, SP 01415-000
tel1. 55 11 3237-3110
cel. 55 11 7636-5859
e-mail: info@lampadacrm.com.br

[sk1983]

Hey Andre,

You said about that it is because of some configuration of my system?

I run SugarCRM now local on my machine, with:
Apache V.2.0.63
Mysql V.4.1.20
PHP V.5.2.5
On what part of the system can I search?

greetz,

Stefan.

[andopes]

Hi, Stefan

It could be related to data in tables user_preferences or config.
These table contains global and user preferences.

Often when some customer report some case in their system, weird like that, we make backup of table user_preferences and delete the entries related to that user.
The problem almost always disappear.

--
André Lopes
Lâmpada Global Services
Rua Bela Cintra, 299 conjunto. 51
São Paulo, SP 01415-000
tel1. 55 11 3237-3110
cel. 55 11 7636-5859
e-mail: info@lampadacrm.com.br

[sk1983]

Hi andre,

Must I look in MySQL for the problem???
so yes? how can I do it?
This is my first time that I use SugarCRM and my first time
that I install Apache, PHP and MySQL.

I hope you can explain me about this?

greetz,

Stefan.

[sk1983]

I saw in an other topic the same about this problem, and that you "Andre" reply's with:
http://www.sugarcrm.com/forums/showt...ghlight=module

I believe there are not roles enabling access to regular users to your custom module.
Perform the Repair Roles and try again.

I have the same problem, and maybe the other people also,
but, how can I do this, Repair Roles???

Please Help...

Greetz

Stefan.

[sk1983]

Never mine,

I'm always to fast with asking,

Its realy easy... admin tab, repair sugar, repair roles.

and then the problem is solved..

greetz,

Stefan