Hi,

Scenario:

When a case in SugarCRM is created an action (based on the info in the case) in another system should be executed and when updates in the other system occurs the case should be updated in SugarCRM.

So, basically I need a way to update an external system when something happens (is created) in SugarCRM and a way to update data in SugarCRM from an external system.

What are the available API:s in SugarCRM for this type of functionality?

Thanks.