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Thread: Summary Reporting on Activities

  1. #1
    dtokeefe's Avatar
    dtokeefe is offline Sugar Community Member
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    Default Summary Reporting on Activities

    Hi all,

    A question that comes up once in a while is:

    How to create summary reporting on Activities (Calls, Meetings, Emails, Notes, Tasks)?

    As far as I can tell, there is no way to use the Reports module to create a consolidated summary Report across these modules (e.g. to show count of Activities per user per week).

    My suggestion is:

    Create a custom module called Activity log.
    Create workflows that create records in the Activity log for each call, meeting, etc.
    Create reports on the Activity log module.

    Has anyone implemented a solution like this or a better one for the same problem?

    Looking forward to your thoughts.

    David
    David O'Keefe
    Lampada Global Services
    SugarCRM Gold Partner
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    Lampada Global delivers enterprise software and offshore programming services to customers around the world.

  2. #2
    jsagar's Avatar
    jsagar is offline Sugar Community Member
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    Default Re: Summary Reporting on Activities

    HI,
    thanks for the suggestion.
    I was looking for the same issues, I will try it.
    i guess for old data need to prepair query.


    thanks
    Best Regards
    ---------------------------------------
    Jaydeepsinh Sagar

  3. #3
    christianknoll's Avatar
    christianknoll is offline Sugar Community Member
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    Default Re: Summary Reporting on Activities

    One of a very common requirement and feature which we are just implementing in our KINAMU Reporter. In the works - stay tuned. Also applicable to reports on leads and opportunities, tasks and project tasks ...

    The approach to create one summary module is creating data redundancy and thus from my view a working but ugly workaround.

    regards, christian.

    Quote Originally Posted by dtokeefe View Post
    Hi all,

    A question that comes up once in a while is:

    How to create summary reporting on Activities (Calls, Meetings, Emails, Notes, Tasks)?

    As far as I can tell, there is no way to use the Reports module to create a consolidated summary Report across these modules (e.g. to show count of Activities per user per week).

    My suggestion is:

    Create a custom module called Activity log.
    Create workflows that create records in the Activity log for each call, meeting, etc.
    Create reports on the Activity log module.

    Has anyone implemented a solution like this or a better one for the same problem?

    Looking forward to your thoughts.

    David

  4. #4
    jsagar's Avatar
    jsagar is offline Sugar Community Member
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    Default Re: Summary Reporting on Activities

    hi David,
    thanks a lot for your suggestion.
    it's work like a charm.it saved my valuable hours.

    thanks
    Best Regards
    ---------------------------------------
    Jaydeepsinh Sagar

  5. #5
    dtokeefe's Avatar
    dtokeefe is offline Sugar Community Member
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    Default Re: Summary Reporting on Activities

    Hi Jaydeepsinh,

    I'm glad that worked out for you.

    Christian, you're right about the ugly duplication of data. Your Kinamu Reports module looks terrific. I just downloaded it.

    Best regards,

    David
    David O'Keefe
    Lampada Global Services
    SugarCRM Gold Partner
    USA: +1 908 998-2278
    BR: +55 11 3237-3110
    Skype: dtokeefe
    Email: equipe@lampadaglobal.com
    www.lampadaglobal.com

    Lampada Global delivers enterprise software and offshore programming services to customers around the world.

  6. #6
    jozef.sovcik is offline Junior Member
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    Default Re: Summary Reporting on Activities

    There is a module in SugarForge which used to deliver this functionality SugarForge: Activities Report: Project Filelist but the last supported version is 5.5.

    We upgraded this one for SugarCRM version 6.x (actually tested with 6.2.3). You can download it from here https://github.com/vanilladesk/sugar...vities-reports

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