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Thread: Task not displaying once status has changed.

  1. #1
    adamguerin is offline Member
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    Jan 2009
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    Default Task not displaying once status has changed.

    Hello all! Hope you are well!

    When I usually create a task that is in progress for a contact it appears on the task sub-panel in contacts.

    Once I change the task status to complete it will then appear as a history note in the Notes sub-panel in contacts.

    However a new status has been created recently (canceled) and when an active tasks' status is changed to canceled it disappears and does not appear in ANY sub-panel. I can find it through an activity search and I can see it in a summary view, but I need it to appear in the history sub-panel as a list, like the completed tasks.

    I can not see what I have done differently by creating the new drop down in task_status_dom.

    Any thoughts?

    Thank you in advance.

    Adam

  2. #2
    eggsurplus's Avatar
    eggsurplus is offline Sugar Community Member
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    Dec 2005
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    Minnesota
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    Default Re: Task not displaying once status has changed.

    The status list is hardcoded for the History subpanel. See modules\History\metadata\subpaneldefs.php:

    PHP Code:
                    'where' => "(tasks.status='Completed' OR tasks.status='Deferred')",
                    
    'order_by' => 'tasks.date_start'

  3. #3
    adamguerin is offline Member
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    Default Re: Task not displaying once status has changed.

    Outstanding...thank you!

    Adam

  4. #4
    adamguerin is offline Member
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    Default Re: Task not displaying once status has changed.

    Okay, I've finally got to this.

    But I'm getting the following:

    "subpaneldefs.php" E212: Can't open file for writing

    I know this is a Linux question and I've Googled, but to no avail.

    I have checked the Attribute of the file as well and it does not seem to be locked or read only.

    Cheers

    Adam
    Last edited by adamguerin; 2010-10-08 at 12:11 AM.

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