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Thread: Tasks No longer Show in Accounts or Contacts

  1. #1
    Macroplan is offline Member
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    Mar 2006
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    Default Tasks No longer Show in Accounts or Contacts

    Upon entering a new task, it no longer shows in the activities section for accounts or contacts. How can I get this back?

    The task is alive and well in the task table and shows in the task listing when searched.

    What caused the problem:
    I have recently modified the task_status_dom using the dropdown editor. I had deleted some of the defaults and added new. I then noticed the problem.

    System Info:
    Version 5.0.0b (Build 3150)
    linux / mysql / apache

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Tasks No longer Show in Accounts or Contacts

    Hi Macroplan

    The Subpanel use the where clause to filter the Tasks to be displayed into Activities Subpanel:

    tasks.status='Not Started' OR tasks.status='In Progress' OR tasks.status='Pending Input'

    And for History Subpanel:

    tasks.status='Completed' OR tasks.status='Deferred'

    Make sure you didn't remove these options from dropdown.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
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  3. #3
    Macroplan is offline Member
    Join Date
    Mar 2006
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    Default Re: Tasks No longer Show in Accounts or Contacts

    Thanks for the reply. This was exactly the solution. I "rolled back" my changes to the drop down, placing only those choices that you have mentioned and all works fine.

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