Is there a basic getting started guide?

[kp1]

I"m a brand new SugarCRM Pro user. Is there a getting started guide/manual?

If so, where do I find it?

Thanks,
kp1

[Angel]

Give this page a look, as it contains a number of links to not only documentation, but also videos, etc. you might find helpful:

http://www.sugarcrm.com/university/

[blak3r]

#1 - I found this manual useful although the screenshots are outdated the principles are good.
http://www.sugarforge.org/projects/training


#2 - Professionally recorded sugar training video for end users here:
http://media.sugarcrm.com/university...rWebinarv6.wmv

I made notes of what was covered at various portions of the video for my end-users...


TIME - DESCRIPTION OF WHAT'S COVERED

0:00 - Intro stuff, SKIPPABLE (slow)

4:22 - CRM Terminology - Explains what Leads vs Contacts, Accounts, Opportunity, etc. and provides an overview of the transition points... VERY USEFUL.

9:30 - Homepage

12:30 - Gets into customization of dashlets (HELPFUL IF YOU WANT TO GET MOST OUT OF YOUR HOMEPAGE)
18:05 - Adding new dashlets.

23:20 - GLOBAL Search -- IMPORTANT explains use of WILDCARDS (ie the % character)
24:55 - Updating your user profile,

28:45 - Creating and linking records.

[skipped around in here... NEW USERS SHOULD WATCH]

35:30 - Converting a lead while creating an opportunity
50:00 - Creating a quote for an opportunity. VERY GOOD

1:00:55 - Creating Activities.

[ haven't watched the rest... if you do please let users know whats in there]