Is there a way to add pictures?

[gabriele]

Hi, I would like to know if is there'a way to upload pictures on the server trough SugarCRM and use them as additional informations in accounts, contacts and leads.

For example I would like to see the company logo when viewing its informations,
the same for the contacts and leads: I would like to see a photo of the person...is there
a way to do this?

Thanks in advance to this great forum!

[sultan]

i am also waiting for positive response of adding photo....

thanks
sultan

[crmuser02]

The splendid crm folks have added the ability to add a image custom field. This is just one of many advances that they have brought to the table.

[kbrill]

The splendid crm folks have added the ability to add a image custom field. This is just one of many advances that they have brought to the table.

Is there somewhere I can send money, to get you to go away????

[crmuser02]

Why would you want me to go away? That seems like a rude request to someone who is trying to help others with the problems they are having. I can only assume that you think that the splendid folks are not helping the SugarCRM cause, but a little history lesson should prove otherwise.

Case in point, if you look back at the SugarCRM 1.0 product, it was clear that the original developers had no clue how to write an enterprise application. This was plainly obvious by the fact that they used integers as their primary keys. Other evidence included lack of proper internationalization, including dates, times, currency and language. It was not until the splendid folks told them the things that they were doing wrong did they learn and get better.

Sadly, there are still some clueless developers at SugarCRM who insist on putting improperly formatted strings in what should be a GUID field. A perfect example of this is the way private team membership IDs are created. "will.private" is not a valid GUID and it is just plain dumb to use the ID itself to determine if the team ins private. If I were Clint, I would have never let this happen. But then it was probably Clint who developed the SugarCRM 1.0 product with integer primary keys, which likely explains why the problem exists.

The splendid folks do it right, and it is by doing it right that SugarCRM will learn and eventually do it right themselves. It is kind of like the way that Netscape kept Microsoft working hard on their browser. Once Netscape died, so did the IE team at Microsoft.

[kbrill]

Why would you want me to go away? That seems like a rude request to someone who is trying to help others with the problems they are having. I can only assume that you think that the splendid folks are not helping the SugarCRM cause, but a little history lesson should prove otherwise.

Because your only help is to point people to whatever that .net CRM is. If people need help finding it they can use google. I don't care how bad SugarCRM 1.0 was, it's really not the point. In this forum people are asking for help with SugarCRM and in every case I have seen your help is to say 'PHP is crap, you should be running .net if you weren't so stupid'.

Well I run .net software (Interprise suite, good software even though it's in .net) and I hate it. I am stuck having to run Windows 2003/64 server which cost a fortune, MSSql/64 which was a second fortune on a very expensive server and I have to program in MS Visual Studio Enterprise, which was another small fortune, and noone can decide on whether to use VB.net or C# so all the apps are written in a mixture of both. So another fortune went to books to learn all those platforms and languages. And when I want a backup server, guess what, all new fortunes for all new licenses. Then on top of all of that 1/2 the damn stuff is written in activeX or whatever so it only runs on IE!!!

Meanwhile my linux boxes are running on midgrade P4s, with $99 Linux and $499 mySQL and $299 Zend Studio. I get sub 2 second response on IE or Firefox, I don't have to worry about seats, and my backup server runs the open source of everything so it's software is free.

I am sure that splendid is great software, but I am also sure it has it's own hurdles to cross. If someone were looking for a .net solution I am sure that they will make it to the splendid website without you constantly advertising for them here.

Thank you for understanding.

[andydreisch]

Hi crmuser02, we tolerate shilling for the competition to a degree but ad hominem comments, even incorrect ones, are not tolerated.

Please respect the professionalism implicit in this forum, rise above the minutiae, and contribute.

Thank you for your consideration.

Andy

[crmuser02]

Andy,

Your comment was both fair and reasonable. I'm going to apologize for my rant, but I will also explain where it came from.

I recently had a need to port a SugarCRM database to Splendid CRM. The splendid folks use and enforce all IDs as GUIDs. This is normally not a problem with most of SugarCRM, but the Team system uses the username + ".private" as the ID. This has simply been a nightmare to correct due to all of the areas that reference the team table.

What I don't understand, and hence the frustration, is why? Why didn't the SugarCRM developers simply add a PRIVATE flag to the Team table and use it instead?

The reason that most new enterprise applications use a GUID for a primary key is that it allows data from multiple databases to be merged without ID conflicts. The SugarCRM developers have effectively limited two SugarCRM instances from being combined due to the potential collision of Team IDs.

Am I the only one that has spotted this problem?

[ivica]

What about the way to upload pictures on the server trough SugarCRM?

[ttcpl]

What about the way to upload pictures on the server trough SugarCRM?

Spot on!...

That is the same thing I want to know.



BTW I didn't know about splendid if I hadn't read it here. So maybe instead of shilling for the competition in these forums the Splendid guys should spend some time and money advertising on google. That is where I found about Sugar and ...... andthe other 10 CRM products I am in the process of trying out. Yet I never found a single link to Splendid.