Results 1 to 1 of 1

Thread: Unable to get Tracker Data from email Campaign

  1. #1
    Soroush is offline Member
    Join Date
    Mar 2011
    Location
    Los Angeles, CA
    Posts
    10

    Default Unable to get Tracker Data from email Campaign

    Resolution was that tracker data is tracked via port 80; if behind a firewall or redirecting ports, it will not work? If you must use Sugar behind a firewall or redirect ports, see http://www.sugarcrm.com/kb/category/...campaigns-app/

    I am unable to get tracker feedback from Campaigns sent! I'm not sure if I'm doing something wrong or this is an issue with the way I'm testing the Campaign?

    1) Should I expect results from "test" leads/contacts?
    2) For the Opt-Out url, do I need to specify http://www.domainname.com/ ?
    3) On which ports, other than 80/443, does Sugar use to report back the data?

    I've tried testing a simple url, opt-out and bounced back; none of which is being reported!

    Thanks to the forum in advance,
    Soroush
    Last edited by Soroush; 2011-08-04 at 08:54 PM. Reason: Resolved

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Tracker Url and Email Campaign
    By rakeshg in forum Help
    Replies: 0
    Last Post: 2009-12-29, 11:12 AM
  2. Replies: 2
    Last Post: 2009-07-03, 01:29 PM
  3. Unable to send email campaign
    By zirius.us in forum Help
    Replies: 5
    Last Post: 2009-04-20, 04:37 AM
  4. Tracker With Email Campaign
    By kyle12 in forum Help
    Replies: 0
    Last Post: 2009-02-25, 01:19 AM
  5. Replies: 2
    Last Post: 2006-07-10, 01:46 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •