Updating roles none effect

[acattaneo]

Hi, I have a problem about roles in my SugarCE ver. 5.2e
I switch a role for an user because he need work on Campaign module; so I delete the association with Employee role and I add him the role Marketing (this one have a Campaign module enable)
The issue is that the user permissions don't change, in specific the Campaign module is always disable.
I tried to repair the role with Repair function, but the action hasnt' effect.

And again...I tried giving administrator permission, but the permissions are always static (as with my Employee role).
Have you some suggestions to reset the permissions for my user?Thanks

Alfredo

[salesagility]

Is the Campaign module generally available ... not disabled in admin>configure tabs?

[acattaneo]

It was a good idea, but I verified none tabs is hidden in Configure Tabs.
I tested another scenario: if I delete all roles associations with a user, the permissions don't change.
Maybe some modules loaded inherit the issue in role section?

[AshVardanyan]

Try to repair ACLRoles and ACLActions

[acattaneo]

No change using repair ACLRoles and ACLAction.
I don't want create or duplicate the new user, in this way I will lost yours history.
I'ts a behavior annoying. I don't find any workaround, but I'm searching for a final solution.

[salesagility]

What version are you running?

Forget I asked ... just noticed you said ce in your post ... doh!!

[salesagility]

So, when you click on the User ... are they associated with any roles ... Admin>Role Management>List Users by Roles

[acattaneo]

Exactly! When I list the roles by user, I select an user and I see the table with module status (enable, disable,..), and in the bottom I see the your role.
But for the user I should change the role, add or delete the role hasn't the effect; in the same view (Roles by User), I select another user and changing him the roles, the permissions are correctly saved.
At the moment I assigned another login to user, but it's a workound just the time to use campaign

[sugarcane]

Click into that User and hit Edit. Scroll down to the 'Layout Options' section. Is there any module listed under the 'Hide Tabs' or 'Admin Remove Tabs' boxes?

[acattaneo]

I checked Layout Option, the modules are all in Display Tabs (for the user that I want change the roles).
I'm going crazy for this issue!! I try and try again but I don't find the solution.