Results 1 to 3 of 3

Thread: Upgrade problems with SugarSuitePatch 3.5.1d

  1. #1
    fachtopia's Avatar
    fachtopia is offline Sugar Community Member
    Join Date
    Jul 2004
    Location
    Spain
    Posts
    28

    Question Upgrade problems with SugarSuitePatch 3.5.1d

    Any leads of why this may be happening?

    Warning: copy(/home/fach/public_html/crm/scrm/./json.php): failed to open stream: Permission denied in /home/fach/public_html/crm/scrm/modules/Administration/UpgradeWizard_commit.php on line 140
    Could not copy file cache/upload/upgrades/temp/s1wqX5/SugarSuite-Patch-3.5.1d/json.php to /home/fach/public_html/crm/scrm/./json.php

    Any tip, will be highly appreciated because I have done several things already with no luck

    Regards

    FACHTOPIA

  2. #2
    smueller72 is offline Sugar Community Member
    Join Date
    Jan 2005
    Posts
    125

    Default Re: Upgrade problems with SugarSuitePatch 3.5.1d

    Check the permissions on the files/folders being upgraded. At the very least the user that your web service is running under(probably apache if you are running apache) needs to have write permissions on, again at the very least, the folders/files that are being upgraded.
    Steve Mueller
    President
    Marathon Technology Services, LLC.
    An Authorized SugarCRM Business Partner
    providing SugarCRM support, migration and hosting services.
    smueller@marathontechservices.com
    http://www.marathontechservices.com
    http://www.sugaraddicts.org

  3. #3
    fachtopia's Avatar
    fachtopia is offline Sugar Community Member
    Join Date
    Jul 2004
    Location
    Spain
    Posts
    28

    Question Re: Upgrade problems with SugarSuitePatch 3.5.1d

    Hello

    Thanks for the answer, but which exactly will the permisions on those folders (777). It would be nice, if the configuration section will check those permisions before updating.

    Another thing is. I am using a shared hosting and the SugarCRM changes ownership on files once it manage itself on any action, is that sounds ok?

    Let's say, my user is sugar, once I do something it changes to apache.apache, then I don't have rights on the file anymore, and I have to ask support to change back the rights for me

    Any suggestions in this matter

    PD: I know that wouldn't happend if the server would be dedicated, but this is not the precise case now, it be taking into future consideration

    Regards

    FACHTOPIA

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •