Uploading file problems

[ashley]

I have been trying to import some data into SugarCRM but everytime I try to upload anything I get this error message:

File was not uploaded successfully. It may be that the 'upload_max_filesize' setting in your php.ini file is set to a small number

I have verified that the upload_max_filesize is set to 20M, which the file I am uploading is about 1 KB. I have verified that file uploading is turned on, post_max_size is 20M, memory_limit is 64M, max_input_time is 120, and max_execution_time is 160.

All files are writable by the apache user. Any ideas what is wrong? Thanks!

~Ashley

[superprg]

Can you post the phpinfo here?
Also, is this with just sugarCRM or you are not able to peform any uploads at all on this server?

[ashley]

Thank for getting back to me! Here is the PHP Core section of the phpinfo(), I can post more is needed. I do not know if this is a server wide problem because SugarCRM is the only program that runs on the server.

Configure Command './configure' '--with-apxs2=/usr/local/apache2/bin/apxs' '--with-mysql' '--with-zlib-dir=/usr/lib' '--enable-mbstring'
Server API Apache 2.0 Handler
Virtual Directory Support disabled
Configuration File (php.ini) Path /opt/php.ini
PHP API 20020918
PHP Extension 20020429
Zend Extension 20050606
Debug Build no
Zend Memory Manager enabled
Thread Safety disabled
Registered PHP Streams php, http, ftp, compress.zlib


PHP Core

Directive Local Value Master Value
allow_call_time_pass_reference Off Off
allow_url_fopen On On
always_populate_raw_post_data Off Off
arg_separator.input & &
arg_separator.output & &
asp_tags Off Off
auto_append_file /no value/ /no value/
auto_prepend_file /no value/ /no value/
browscap /no value/ /no value/
default_charset /no value/ /no value/
default_mimetype text/html text/html
define_syslog_variables Off Off
disable_classes /no value/ /no value/
disable_functions /no value/ /no value/
display_errors Off Off
display_startup_errors Off Off
doc_root /no value/ /no value/
docref_ext /no value/ /no value/
docref_root /no value/ /no value/
enable_dl On On
error_append_string /no value/ /no value/
error_log /no value/ /no value/
error_prepend_string /no value/ /no value/
error_reporting 2047 2047
expose_php On On
extension_dir ./ ./
file_uploads On On
gpc_order GPC GPC
highlight.bg #FFFFFF #FFFFFF
highlight.comment #FF8000 #FF8000
highlight.default #0000BB #0000BB
highlight.html #000000 #000000
highlight.keyword #007700 #007700
highlight.string #DD0000 #DD0000
html_errors On On
ignore_repeated_errors Off Off
ignore_repeated_source Off Off
ignore_user_abort Off Off
implicit_flush Off Off
include_path .:/usr/local/lib/php .:/usr/local/lib/php
log_errors On On
log_errors_max_len 1024 1024
magic_quotes_gpc Off Off
magic_quotes_runtime Off Off
magic_quotes_sybase Off Off
max_execution_time 30 30
max_input_time 60 60
open_basedir /no value/ /no value/
output_buffering 4096 4096
output_handler /no value/ /no value/
post_max_size 8M 8M
precision 14 14
register_argc_argv Off Off
register_globals Off Off
report_memleaks On On
safe_mode Off Off
safe_mode_exec_dir /no value/ /no value/
safe_mode_gid Off Off
safe_mode_include_dir /no value/ /no value/
sendmail_from /no value/ /no value/
sendmail_path /usr/sbin/sendmail -t -i /usr/sbin/sendmail -t -i
serialize_precision 100 100
short_open_tag On On
SMTP localhost localhost
smtp_port 25 25
sql.safe_mode Off Off
track_errors Off Off
unserialize_callback_func /no value/ /no value/
upload_max_filesize 2M 2M
upload_tmp_dir /no value/ /no value/
user_dir /no value/ /no value/
variables_order GPCS GPCS
xmlrpc_error_number 0 0
xmlrpc_errors Off Off
y2k_compliance On On