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Thread: Writable Session Save Path

  1. #1
    Parente is offline Junior Member
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    Feb 2006
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    Default Writable Session Save Path

    I'm trying to run Sugar CRM for the first time.
    I purchased a web hosting account (Linux) and moved the files into a subdirectory of my domain root named "CRM".
    The start page shows up, the license too.
    Then the Systems Check Acceptance page comes with just one red item, the
    Writable Session Save Path (/var/lib/php/session) - Not A Valid Directory.
    Everything else is green (OK).
    I have no access to the PHP directories or files, I have access only to my root (httpdocs), so I tried creating the folders under it but that did not solve the problem. I also tried creating the folders under the "CRM" directory where the Sugar Suite 4 is installed, but no results too.
    Any help ??
    Thanks,
    Ricardo

  2. #2
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: Writable Session Save Path

    I would send the error to your host and have them fix it.
    Kenneth Brill - Help Forum Moderator

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  3. #3
    ERPWorx is offline Member
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    Default Re: Writable Session Save Path

    I'm having the same problem on a locally installed copy of SugarCRM v4.01. What do I need to change to resolve this setup issue: Writable Session Save Path () Not A Valid Directory

    Thanks in advance, Henry

  4. #4
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: Writable Session Save Path

    Quote Originally Posted by ERPWorx
    I'm having the same problem on a locally installed copy of SugarCRM v4.01. What do I need to change to resolve this setup issue: Writable Session Save Path () Not A Valid Directory

    Thanks in advance, Henry
    Look in your php.ini file and see what your session_save path is, it should look like this:
    Code:
    ; Argument passed to save_handler.  In the case of files, this is the path
    ; where data files are stored. Note: Windows users have to change this
    ; variable in order to use PHP's session functions.
    session.save_path = /tmp
    and make sure the path that it points to can be written to by the apache user. You could see the tutorial on my website under "docuemnts"
    Kenneth Brill - Help Forum Moderator

    I do not respond to 'Private Messages'. Please email me directly instead

    When asking for help, PLEASE give us your Server Information and Version Numbers as asked for on the 'Post New Message' screen as well as any JavaScript errors shown at the bottom of the browser window.
    Help us Help You

  5. #5
    TT899 is offline Junior Member
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    Mar 2006
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    Default Re: Writable Session Save Path

    >>I would send the error to your host and have them fix it.<<

    Is there no way to change that in the install process? I am on cheap webspace and don`t think the hoster will change anything.

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