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Thread: Writable Session Save Path (/var/lib/php4) Problem

  1. #1
    maj
    maj is offline Junior Member
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    Mar 2006
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    3

    Exclamation Writable Session Save Path (/var/lib/php4) Problem

    Hi,
    I have been scouring the earlier post about the problem of Writable Session Save Path (/var/lib/php4) not being a 'valid directory'. The problem I have is that I am on a hosted service, but I do not have safe mode on and the path /var/lib/php4 is absolutely fine as I run many other scripts using this path (includin joomla). I have a fresh install of 4.0.1e uploaded. I have no other installation errors and it seems I am at a dead end. I didnt particularly want to install an earlier version but I feel I might have to if this version will not install.

    If anyone has any suggestions I would appreciate it, btw I dont have access to php.ini but my hosters are decent and will tinker with it if there are any solutions server side that can be done although I would prefer to have this installed without resorting to this as every other script I run works 100%.

    Thanks

    Maj

  2. #2
    maj
    maj is offline Junior Member
    Join Date
    Mar 2006
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    3

    Default Re: Writable Session Save Path (/var/lib/php4) Problem

    Well I found the solution:
    Which seems to work.

    Greetings,

    Unfortunately, this is not an easy solution. I do lots of Sugar installations and this is common with "shared" hosting arrangements. I am not going to get into the specifics, but this boils down to a problem with using SUEXEC and the way that Sugar installer tests your configuration (NOTE TO THE POWERS THAT BE!!). Your system, most likly will work fine with this. The problem is with the way that Sugar tests for your session directory and using SUEXEC, this method will not test true.

    To save you time, I will simply post an easy solution to this problem that will get you past and install your new Sugar. Please follow the following directions.

    1 - Use FTP or another editing software to open the following file: *root directory where you placed sugar*/install/checkSystem.php (you can also edit a local copy and then transfer it to your server.)
    2 - Goto line #399 and #405 of this file and place a # at the beginning of each of those lines. You will see $error_found = true; on those lines.
    3 - Save this file and load it to your server.
    4 - Refresh or reload the initial configuration page and *it will still say failed* , BUT you can now click (Next) and continue the install with no problems.

    I hope this helps get you through your install. If you are interested in any further help, please feel free to contact me through my work contact information below. Have a great day!

    Sincerely,
    Austin Software Architects
    http://www.austinsoftwarearchitects.com
    Austin, TX
    Phone: 512-879-6363
    Fax: 941-827-8644
    Please note the line numbers are slightly different on the new version. I have a strange user password pop-up at the moment as a first time user of Sugar im finding the whole process very time consuming so far. I will keep this updated if it get through

  3. #3
    maj
    maj is offline Junior Member
    Join Date
    Mar 2006
    Posts
    3

    Default Re: Writable Session Save Path (/var/lib/php4) Problem

    Ok I have the strangest bug on Firefox (have used Explorer now and its going fine) when I was entring the database details and pushed next an Password Confirmation for my OUTLOOK !!!! would pop up. How weird is this!!! It must be some javascript on that page now working well with windows through firefox.. very very strange.

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