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Thread: 4.0.1 Installation Problem

  1. #1
    clawton is offline Member
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    Default 4.0.1 Installation Problem

    I am trying to install SugarCRM Open Source on my Novell Netware 6.5 SP4a web application server. Step 2 checks OK with PHP version 5.0.4. The MySQL database is local to the server (localhost). I have tried letting the installer create the user account, and arrive to the same point. This most recent time, I provided the MySQL root user account and password as a privilaged user in Step 3.

    When I get to step 6, the installer gets through all of the operations up to Creating default users... and the webpage finishes with errors. If I look at the errors, I see the following:

    Line: 11
    Char: 1
    Error: 'document.getElementById(...)' is null or not an object
    Code: 0
    URL: http://crm4.tecumsehpower.com/install.php

    (Note, the above URL is only accessable from within my LAN.)

    At this point, if I try to open another browser and log in to the 4.0.1 installation, the admin user account and password does not enable me to log in. Reviewing the database shows that there are no records in the USERS table.

    Any help is appreciated!
    Last edited by clawton; 2006-02-09 at 10:10 PM. Reason: Added MySQL is at localhost

  2. #2
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: 4.0.1 Installation Problem

    I would need to see the rest of the text on that page (the long one). I assume that it is erroring out somewhere before your user is being setup. Do any of the tables have data in them?

    You could run this sql to add the admin user with a password of 'will':
    Code:
    INSERT INTO `users` VALUES ('1', 'admin', 'wiwk9GAZorV96', '0e51e99c0662a922ecfbd5ba1a8bee3b', 'The', 'Administrator', NULL, 'on', '1', NULL, '2006-01-26 01:55:17', '2006-02-01 14:27:32', '1', NULL, 'Administrator', NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, 'Active', NULL, NULL, NULL, NULL, NULL, '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', 0, 0, 'Active', NULL, 'MSN', 0, '0000-00-00', 0);
    and this to update the config table:
    Code:
    INSERT INTO `config` (`category`, `name`, `value`) VALUES ('notify', 'fromaddress', 'sugar@example.com');
    INSERT INTO `config` (`category`, `name`, `value`) VALUES ('notify', 'fromname', 'SugarCRM');
    INSERT INTO `config` (`category`, `name`, `value`) VALUES ('notify', 'send_by_default', '1');
    INSERT INTO `config` (`category`, `name`, `value`) VALUES ('notify', 'on', '0');
    INSERT INTO `config` (`category`, `name`, `value`) VALUES ('mail', 'smtpserver', 'localhost');
    INSERT INTO `config` (`category`, `name`, `value`) VALUES ('mail', 'smtpport', '25');
    INSERT INTO `config` (`category`, `name`, `value`) VALUES ('mail', 'sendtype', 'sendmail');
    INSERT INTO `config` (`category`, `name`, `value`) VALUES ('mail', 'smtpuser', '');
    INSERT INTO `config` (`category`, `name`, `value`) VALUES ('mail', 'smtppass', '');
    INSERT INTO `config` (`category`, `name`, `value`) VALUES ('mail', 'smtpauth_req', '0');
    INSERT INTO `config` (`category`, `name`, `value`) VALUES ('info', 'sugar_version', '4.0.1');
    INSERT INTO `config` (`category`, `name`, `value`) VALUES ('MySettings', 'tab', 'YToxNjp7aTowO3M6NDoiSG9tZSI7aToxO3M6NzoiaUZyYW1lcyI7aToyO3M6ODoiQ2FsZW5kYXIiO2k6MztzOjEwOiJBY3Rpdml0aWVzIjtpOjQ7czo4OiJDb250YWN0cyI7aTo1O3M6ODoiQWNjb3VudHMiO2k6NjtzOjU6IkxlYWRzIjtpOjc7czoxMzoiT3Bwb3J0dW5pdGllcyI7aTo4O3M6NDoiQnVncyI7aTo5O3M6OToiRG9jdW1lbnRzIjtpOjEwO3M6NjoiRW1haWxzIjtpOjExO3M6OToiQ2FtcGFpZ25zIjtpOjEyO3M6NToiRmVlZHMiO2k6MTM7czo5OiJEYXNoYm9hcmQiO2k6MTQ7czoxMDoiUHJvcGVydGllcyI7aToxNTtzOjY6Ikdyb3VwcyI7fQ==');
    INSERT INTO `config` (`category`, `name`, `value`) VALUES ('portal', 'on', '0');
    INSERT INTO `config` (`category`, `name`, `value`) VALUES ('Update', 'CheckUpdates', 'automatic');
    INSERT INTO `config` (`category`, `name`, `value`) VALUES ('license', 'msg_admin', '');
    INSERT INTO `config` (`category`, `name`, `value`) VALUES ('license', 'msg_all', '');
    INSERT INTO `config` (`category`, `name`, `value`) VALUES ('license', 'last_validation', 'success');
    INSERT INTO `config` (`category`, `name`, `value`) VALUES ('license', 'latest_versions', 'YToxOntpOjA7YToyOntzOjc6InZlcnNpb24iO3M6NToiNC4wLjEiO3M6MTE6ImRlc2NyaXB0aW9uIjtzOjE1NDoiVGhlIGxhdGVzdCB2ZXJzaW9uIG9mIFN1Z2FyQ1JNIGlzIDQuMC4xLiAgUGxlYXNlIHZpc2l0IDxhIGhyZWY9Imh0dHA6Ly93d3cuc3VnYXJjcm0uY29tIiB0YXJnZXQ9Il9uZXciPnd3dy5zdWdhcmNybS5jb208L2E+IHRvIGFjcXVpcmUgdGhlIGxhdGVzdCB2ZXJzaW9uLiI7fX0=');
    INSERT INTO `config` (`category`, `name`, `value`) VALUES ('Update', 'last_check_date', '1139092907');
    INSERT INTO `config` (`category`, `name`, `value`) VALUES ('MySettings', 'disable_useredit', 'no');
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  3. #3
    clawton is offline Member
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    Default Re: 4.0.1 Installation Problem

    Here is the install script up to the Creating Default Users... and the IE error:

    Creating the config file...done

    Installation is proceeding... the output will appear below once it is complete. Please wait.

    Creating the database sugarcrm4 on localhost...done

    Creating the table relationships...done
    Processing relationship meta for relationships...done

    Creating the table acl_roles...done
    Processing relationship meta for acl_roles...done

    Creating the table acl_actions...done
    Processing relationship meta for acl_actions...done

    Creating the table leads...done
    Creating audit table leads_audit...Processing relationship meta for leads...done

    Creating the table contacts...done
    Creating audit table contacts_audit...Processing relationship meta for contacts...done

    Creating the table accounts...done
    Creating audit table accounts_audit...Processing relationship meta for accounts...done

    Creating the table opportunities...done
    Creating audit table opportunities_audit...Processing relationship meta for opportunities...done

    Creating the table cases...done
    Creating audit table cases_audit...Processing relationship meta for cases...done

    Creating the table notes...done
    Processing relationship meta for notes...done

    Creating the table email_templates...done
    Processing relationship meta for email_templates...done

    Creating the table emailman...done
    Processing relationship meta for emailman...done

    Creating the table calls...done
    Processing relationship meta for calls...done

    Creating the table emails...done
    Processing relationship meta for emails...done

    Creating the table meetings...done
    Processing relationship meta for meetings...done

    Creating the table iframes...done
    Processing relationship meta for iframes...done

    Creating the table tasks...done
    Processing relationship meta for tasks...done

    Creating the table users...done
    Processing relationship meta for users...done


    Creating the table currencies...done
    Processing relationship meta for currencies...done

    Creating the table tracker...done
    Processing relationship meta for tracker...done

    Creating the table import_maps...done
    Processing relationship meta for import_maps...done

    Creating the table files...done
    Processing relationship meta for files...done

    Creating the table users_last_import...done
    Processing relationship meta for users_last_import...done

    Creating the table config...done
    Processing relationship meta for config...done

    Creating the table upgrade_history...done
    Processing relationship meta for upgrade_history...done

    Creating the table vcals...done
    Processing relationship meta for vcals...done

    Creating the table bugs...done
    Creating audit table bugs_audit...Processing relationship meta for bugs...done

    Creating the table versions...done
    Processing relationship meta for versions...done

    Creating the table releases...done
    Processing relationship meta for releases...done

    Creating the table feeds...done
    Processing relationship meta for feeds...done

    Creating the table project...done
    Processing relationship meta for project...done

    Creating the table project_task...done
    Creating audit table project_task_audit...Processing relationship meta for project_task...done

    Creating the table roles...done
    Processing relationship meta for roles...done

    Creating the table email_marketing...done
    Processing relationship meta for email_marketing...done

    Creating the table campaigns...done
    Creating audit table campaigns_audit...Processing relationship meta for campaigns...done

    Creating the table prospect_lists...done
    Processing relationship meta for prospect_lists...done

    Creating the table prospects...done
    Processing relationship meta for prospects...done

    Creating the table documents...done
    Processing relationship meta for documents...done

    Creating the table document_revisions...done
    Processing relationship meta for document_revisions...done

    Creating the table fields_meta_data...done
    Processing relationship meta for fields_meta_data...done

    Creating the table schedulers...done
    Processing relationship meta for schedulers...done

    Creating the table schedulers_times...done
    Processing relationship meta for schedulers_times...done

    Creating the table inbound_email...done
    Processing relationship meta for inbound_email...done


    Creating the table campaign_log...done
    Processing relationship meta for campaign_log...done

    Creating the table dashboards...done
    Processing relationship meta for dashboards...done
    Creating relationship tables

    Processing relationship meta for accounts_bugs...done

    Processing relationship meta for accounts_cases...done

    Processing relationship meta for accounts_contacts...done

    Processing relationship meta for accounts_opportunities...done

    Processing relationship meta for calls_contacts...done

    Processing relationship meta for calls_users...done

    Processing relationship meta for cases_bugs...done

    Processing relationship meta for contacts_bugs...done

    Processing relationship meta for contacts_cases...done

    Processing relationship meta for contacts_users...done

    Processing relationship meta for custom_fields...done

    Processing relationship meta for emails_accounts...done

    Processing relationship meta for emails_cases...done

    Processing relationship meta for emails_contacts...done

    Processing relationship meta for emails_leads...done

    Processing relationship meta for emails_opportunities...done

    Processing relationship meta for emails_users...done

    Processing relationship meta for files...done

    Processing relationship meta for meetings_contacts...done

    Processing relationship meta for meetings_users...done

    Processing relationship meta for opportunities_contacts...done

    Processing relationship meta for users_feeds...done

    Processing relationship meta for tracker...done

    Processing relationship meta for prospect_list_campaigns...done

    Processing relationship meta for prospect_lists_prospects...done

    Processing relationship meta for roles_modules...done

    Processing relationship meta for roles_users...done

    Processing relationship meta for project_relation...done

    Processing relationship meta for acl_roles_actions...done

    Processing relationship meta for acl_roles_users...done

    Processing relationship meta for InboundEmail_autoreply...done

    Processing relationship meta for email_marketing_prospect_lists...done
    done

    Inserting default settings...done

    Creating default users...

  4. #4
    clawton is offline Member
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    Default Re: 4.0.1 Installation Problem

    The sugarcrm4 database is created successfully. The acl_actions table has 133 rows. The config table has 13 rows. The relationships table has 141 rows, and the versions table has 6 rows.

  5. #5
    clawton is offline Member
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    Default Re: 4.0.1 Installation Problem

    I get a column count error when trying to add the admin user from the SQL statment you posted above. 'Column count doesn't match value count at row 1'

  6. #6
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: 4.0.1 Installation Problem

    try this one:

    INSERT INTO `users` (`id`, `user_name`, `user_password`, `user_hash`, `first_name`, `last_name`, `reports_to_id`, `is_admin`, `receive_notifications`, `description`, `date_entered`, `date_modified`, `modified_user_id`, `created_by`, `title`, `department`, `phone_home`, `phone_mobile`, `phone_work`, `phone_other`, `phone_fax`, `email1`, `email2`, `status`, `address_street`, `address_city`, `address_state`, `address_country`, `address_postalcode`, `user_preferences`, `deleted`, `portal_only`, `employee_status`, `messenger_id`, `messenger_type`, `is_group`, `expire_date`, `user_type`) VALUES ('1', 'admin', 'wiwk9GAZorV96', '0e51e99c0662a922ecfbd5ba1a8bee3b', NULL, 'Administrator', NULL, 'on', '1', NULL, '2006-01-29 16:14:59', '2006-02-10 04:06:39', '1', NULL, 'Administrator', NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, 'Active', NULL, NULL, NULL, NULL, NULL, 'YToxNTp7czo4OiJ0aW1lem9uZSI7czoxNToiQW1lcmljYS9Da GljYWdvIjtzOjI6InV0IjtpOjE7czoxOToiSG9tZV9FTUFJTF9 PUkRFUl9CWSI7czoxMjoiZGF0ZV9lbnRlcmVkIjtzOjE4OiJIb 21lX0NBU0VfT1JERVJfQlkiO3M6MTI6InByaW9yaXR5IGFzYyI 7czoxODoiSG9tZV9UQVNLX09SREVSX0JZIjtzOjIyOiJkYXRlX 2R1ZSxwcmlvcml0eSBkZXNjIjtzOjE4OiJIb21lX0xFQURfT1J ERVJfQlkiO3M6MjM6ImxlYWRzLmRhdGVfZW50ZXJlZCBkZXNjI jtzOjE3OiJIb21lX0JVR19PUkRFUl9CWSI7czoyMjoiYnVncy5 kYXRlX2VudGVyZWQgZGVzYyI7czoxMjoidXNlclByaXZHdWlkI jtzOjM2OiJjMWMxOGE4OC0wYzYzLTk4ZDktOGQwNC00M2U5NDU wYTYzODUiO3M6MjY6IkhvbWVfUFJPSkVDVF9UQVNLX09SREVSX 0JZIjtzOjIyOiJkYXRlX2R1ZSxwcmlvcml0eSBkZXNjIjtzOjI 0OiJBY3Rpdml0aWVzX0NBTExfT1JERVJfQlkiO3M6MTA6ImRhd GVfc3RhcnQiO3M6MjU6IkNhbGVuZGFyX01FRVRJTkdfT1JERVJ fQlkiO3M6MTA6ImRhdGVfc3RhcnQiO3M6Mjg6IlByb3BlcnRpZ XNfUFJPUEVSVFlfT1JERVJfQlkiO3M6NDoibmFtZSI7czoyNTo iQ29udGFjdHNfQ09OVEFDVF9PUkRFUl9CWSI7czozOToiY29ud GFjdHMubGFzdF9uYW1lLCBjb250YWN0cy5maXJzdF9uYW1lIjt zOjM0OiJPcHBvcnR1bml0aWVzX09QUE9SVFVOSVRZX09SREVSX 0JZIjtzOjQ6Im5hbWUiO3M6OToibGFzdFRoZW1lIjtzOjU6IlN 1Z2FyIjt9', 0, 0, NULL, NULL, NULL, 0, NULL, 0);
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  7. #7
    clawton is offline Member
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    Default Re: 4.0.1 Installation Problem

    Quote Originally Posted by kbrill
    try this one:
    OK. I get an Unknown column 'expire_date' in 'field list' error.

    I compared the table layout to the sql statement and see that both the 'expire_date' and 'user_type' fields are both missing! They are not created when the users table is created. Which is probably why the installer script is not able to create the user account.

    So, does anyone have any ideas as to why the users table isn't created correctly?

    Thanks for all the help, BTW!

  8. #8
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: 4.0.1 Installation Problem

    Quote Originally Posted by clawton
    OK. I get an Unknown column 'expire_date' in 'field list' error.

    I compared the table layout to the sql statement and see that both the 'expire_date' and 'user_type' fields are both missing! They are not created when the users table is created. Which is probably why the installer script is not able to create the user account.

    So, does anyone have any ideas as to why the users table isn't created correctly?

    Thanks for all the help, BTW!
    Thats my fault sorry. My users table is modded.

    This shoudl work.

    INSERT INTO `users` (`id`, `user_name`, `user_password`, `user_hash`, `first_name`, `last_name`, `reports_to_id`, `is_admin`, `receive_notifications`, `description`, `date_entered`, `date_modified`, `modified_user_id`, `created_by`, `title`, `department`, `phone_home`, `phone_mobile`, `phone_work`, `phone_other`, `phone_fax`, `email1`, `email2`, `status`, `address_street`, `address_city`, `address_state`, `address_country`, `address_postalcode`, `user_preferences`, `deleted`, `portal_only`, `employee_status`, `messenger_id`, `messenger_type`, `is_group`,) VALUES ('1', 'admin', 'wiwk9GAZorV96', '0e51e99c0662a922ecfbd5ba1a8bee3b', NULL, 'Administrator', NULL, 'on', '1', NULL, '2006-01-29 16:14:59', '2006-02-10 04:06:39', '1', NULL, 'Administrator', NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, 'Active', NULL, NULL, NULL, NULL, NULL, 'YToxNTp7czo4OiJ0aW1lem9uZSI7czoxNToiQW1lcmljYS9Da GljYWdvIjtzOjI6InV0IjtpOjE7czoxOToiSG9tZV9FTUFJTF9 PUkRFUl9CWSI7czoxMjoiZGF0ZV9lbnRlcmVkIjtzOjE4OiJIb 21lX0NBU0VfT1JERVJfQlkiO3M6MTI6InByaW9yaXR5IGFzYyI 7czoxODoiSG9tZV9UQVNLX09SREVSX0JZIjtzOjIyOiJkYXRlX 2R1ZSxwcmlvcml0eSBkZXNjIjtzOjE4OiJIb21lX0xFQURfT1J ERVJfQlkiO3M6MjM6ImxlYWRzLmRhdGVfZW50ZXJlZCBkZXNjI jtzOjE3OiJIb21lX0JVR19PUkRFUl9CWSI7czoyMjoiYnVncy5 kYXRlX2VudGVyZWQgZGVzYyI7czoxMjoidXNlclByaXZHdWlkI jtzOjM2OiJjMWMxOGE4OC0wYzYzLTk4ZDktOGQwNC00M2U5NDU wYTYzODUiO3M6MjY6IkhvbWVfUFJPSkVDVF9UQVNLX09SREVSX 0JZIjtzOjIyOiJkYXRlX2R1ZSxwcmlvcml0eSBkZXNjIjtzOjI 0OiJBY3Rpdml0aWVzX0NBTExfT1JERVJfQlkiO3M6MTA6ImRhd GVfc3RhcnQiO3M6MjU6IkNhbGVuZGFyX01FRVRJTkdfT1JERVJ fQlkiO3M6MTA6ImRhdGVfc3RhcnQiO3M6Mjg6IlByb3BlcnRpZ XNfUFJPUEVSVFlfT1JERVJfQlkiO3M6NDoibmFtZSI7czoyNTo iQ29udGFjdHNfQ09OVEFDVF9PUkRFUl9CWSI7czozOToiY29ud GFjdHMubGFzdF9uYW1lLCBjb250YWN0cy5maXJzdF9uYW1lIjt zOjM0OiJPcHBvcnR1bml0aWVzX09QUE9SVFVOSVRZX09SREVSX 0JZIjtzOjQ6Im5hbWUiO3M6OToibGFzdFRoZW1lIjtzOjU6IlN 1Z2FyIjt9', 0, 0, NULL, NULL, NULL, 0);
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  9. #9
    clawton is offline Member
    Join Date
    Feb 2006
    Posts
    9

    Default Re: 4.0.1 Installation Problem

    Quote Originally Posted by kbrill
    Thats my fault sorry. My users table is modded.

    This shoudl work.
    I receive a syntax error:

    #1064 - You have an error in your SQL syntax. Check the manual that corresponds to your MySQL server version for the right syntax to use near ') VALUES ('1', 'admin', 'wiwk9GAZorV96', '0e51e99c0662a922ecfbd


    I thought that maybe the MySQL Query Browser was truncating the long string, so I installed phpMyAdmin and tried from there, and also receive the error.

    Thoughts?

  10. #10
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
    Join Date
    Jul 2004
    Location
    St Louis, MO
    Posts
    3,183

    Default Re: 4.0.1 Installation Problem

    Sorry agian

    Remove the comma in "up`,) VALUES ("

    this should work: INSERT INTO `users` (`id`, `user_name`, `user_password`, `user_hash`, `first_name`, `last_name`, `reports_to_id`, `is_admin`, `receive_notifications`, `description`, `date_entered`, `date_modified`, `modified_user_id`, `created_by`, `title`, `department`, `phone_home`, `phone_mobile`, `phone_work`, `phone_other`, `phone_fax`, `email1`, `email2`, `status`, `address_street`, `address_city`, `address_state`, `address_country`, `address_postalcode`, `user_preferences`, `deleted`, `portal_only`, `employee_status`, `messenger_id`, `messenger_type`, `is_group`) VALUES ('1', 'admin', 'wiwk9GAZorV96', '0e51e99c0662a922ecfbd5ba1a8bee3b', NULL, 'Administrator', NULL, 'on', '1', NULL, '2006-01-29 16:14:59', '2006-02-10 04:06:39', '1', NULL, 'Administrator', NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, 'Active', NULL, NULL, NULL, NULL, NULL, 'YToxNTp7czo4OiJ0aW1lem9uZSI7czoxNToiQW1lcmljYS9Da GljYWdvIjtzOjI6InV0IjtpOjE7czoxOToiSG9tZV9FTUFJTF9 PUkRFUl9CWSI7czoxMjoiZGF0ZV9lbnRlcmVkIjtzOjE4OiJIb 21lX0NBU0VfT1JERVJfQlkiO3M6MTI6InByaW9yaXR5IGFzYyI 7czoxODoiSG9tZV9UQVNLX09SREVSX0JZIjtzOjIyOiJkYXRlX 2R1ZSxwcmlvcml0eSBkZXNjIjtzOjE4OiJIb21lX0xFQURfT1J ERVJfQlkiO3M6MjM6ImxlYWRzLmRhdGVfZW50ZXJlZCBkZXNjI jtzOjE3OiJIb21lX0JVR19PUkRFUl9CWSI7czoyMjoiYnVncy5 kYXRlX2VudGVyZWQgZGVzYyI7czoxMjoidXNlclByaXZHdWlkI jtzOjM2OiJjMWMxOGE4OC0wYzYzLTk4ZDktOGQwNC00M2U5NDU wYTYzODUiO3M6MjY6IkhvbWVfUFJPSkVDVF9UQVNLX09SREVSX 0JZIjtzOjIyOiJkYXRlX2R1ZSxwcmlvcml0eSBkZXNjIjtzOjI 0OiJBY3Rpdml0aWVzX0NBTExfT1JERVJfQlkiO3M6MTA6ImRhd GVfc3RhcnQiO3M6MjU6IkNhbGVuZGFyX01FRVRJTkdfT1JERVJ fQlkiO3M6MTA6ImRhdGVfc3RhcnQiO3M6Mjg6IlByb3BlcnRpZ XNfUFJPUEVSVFlfT1JERVJfQlkiO3M6NDoibmFtZSI7czoyNTo iQ29udGFjdHNfQ09OVEFDVF9PUkRFUl9CWSI7czozOToiY29ud GFjdHMubGFzdF9uYW1lLCBjb250YWN0cy5maXJzdF9uYW1lIjt zOjM0OiJPcHBvcnR1bml0aWVzX09QUE9SVFVOSVRZX09SREVSX 0JZIjtzOjQ6Im5hbWUiO3M6OToibGFzdFRoZW1lIjtzOjU6IlN 1Z2FyIjt9', 0, 0, NULL, NULL, NULL, 0);
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