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Thread: 4.2.1a patch messages - help!

  1. #1
    inaudia is offline Junior Member
    Join Date
    Jul 2006
    Posts
    3

    Default 4.2.1a Install Problem - Writable File Issue

    Hello -

    First when I did a full install of SCRM everything worked great until I went to the admin settings area and adjusted a few and then tried to save them. I then got:

    Warning: fopen(config_override.php): failed to open stream: Permission denied in /home/tghshlyn/public_html/office/modules/Configurator/Configurator.php on line 63

    Warning: fwrite(): supplied argument is not a valid stream resource in /home/tghshlyn/public_html/office/modules/Configurator/Configurator.php on line 64

    Warning: fclose(): supplied argument is not a valid stream resource in /home/tghshlyn/public_html/office/modules/Configurator/Configurator.php on line 65

    After some research on the forum I found that the patch should fix this issue. So I downloaded the patch and hit the "commit" button only to find that updated will not progress due to many files not being writable. Basically - the entire program. Does that sound right? Sounds a bit dangerous.

    So I look more in the forum and found a fix file. Installed the two php files into the appropriate directories at which I found my SCRM wouldn't even load up. No login box or anything.

    Now I have SugarCRM back installed and needing to add this patch successfully. Any ideas how to do it without manually making everything single folder and file writable?

    Thank You,
    Last edited by inaudia; 2006-07-19 at 02:14 PM. Reason: Wrong Title

  2. #2
    inaudia is offline Junior Member
    Join Date
    Jul 2006
    Posts
    3

    Default Re: 4.2.1a patch messages - help!

    Can anyone help me out? Or is this unknown?

  3. #3
    joomlales is offline Sugar Community Member
    Join Date
    Apr 2006
    Posts
    45

    Default Re: 4.2.1a Install Problem - Writable File Issue

    Quote Originally Posted by inaudia
    Hello -

    First when I did a full install of SCRM everything worked great until I went to the admin settings area and adjusted a few and then tried to save them. I then got:

    Warning: fopen(config_override.php): failed to open stream: Permission denied in /home/tghshlyn/public_html/office/modules/Configurator/Configurator.php on line 63

    Warning: fwrite(): supplied argument is not a valid stream resource in /home/tghshlyn/public_html/office/modules/Configurator/Configurator.php on line 64

    Warning: fclose(): supplied argument is not a valid stream resource in /home/tghshlyn/public_html/office/modules/Configurator/Configurator.php on line 65

    After some research on the forum I found that the patch should fix this issue. So I downloaded the patch and hit the "commit" button only to find that updated will not progress due to many files not being writable. Basically - the entire program. Does that sound right? Sounds a bit dangerous.

    So I look more in the forum and found a fix file. Installed the two php files into the appropriate directories at which I found my SCRM wouldn't even load up. No login box or anything.

    Now I have SugarCRM back installed and needing to add this patch successfully. Any ideas how to do it without manually making everything single folder and file writable?

    Thank You,
    Well you are not the first person to have this problem (count me as another). The reason you are getting the "not writable" messages is that the files you are trying to "overwrite" (patch) are not writable. This is because their permissions have been set that way. This is normal behavior. What Sugar does not tell you is that you need to CHMOD many files when doing patches so that they can be over-written. If you don't know what I am talking about, your HOST will. Simply ask them to CHMOD whatever files are unwritable to "777". BUT remember to CHMOD them back to the old setting after the upgrade. Not doing so may leave you vulnerable to nasty folks who want to do harm.

    Les

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