4.5.0 Merge Duplicates Issue

[stish69]

I have made the jump to 4.5 (very nice!) and was trying out the Merge Duplicates function for Contacts.

No matter how many records I select (1, 2, or 3), I get a popup indicating "Please select at least 2 records to proceed.". I am running 4.5.0b OS on a WAMP stack. Advice?

stish

[eaho]

I've run into a similar problem (or at least a dept I support did).

Check to verify that it is not ONE contact assigned to MULTIPLE Accounts. If that's the case (as it was with us), if you 'delete' one of them, it will delete all of them. Query the contacts table for the contact_id, then query the number of rows in 'accounts_contacts' that have contact_id= id you just found.

Removing any unwanted accounts_contacts rows associated with that contact should clean up the list. Please remember to back up before doing all these database level changes. (and changing 'deleted'=1 is much better than actually deleting a row). Much easier to undo.

[tomtommorrow]

Or just remove the 'account' field from ALL 'contact' layouts. Works fine.