[4.5.0e]inbound mail notification!!!

[piro]

sugar crm don't notify incoming mails

i did the following test : when i send mail to myself from outlook or sugarcrm interface, i receive the mail on my outlook but not on sugar .

I always have to pick the mails manually by clickin the "check mail" button

the job for inbound mail should verify every minute and notify me automatically.isn't it??

so i tried to launch manually the command of the crontab "php -f /var/www/sugarcrm/cron.php"

The debuggin message is the following :

Warning: main(config.php): failed to open stream: No such file or directory in /var/www/sugarcrm/include/entryPoint.php on line 73

Fatal error: main(): Failed opening required 'config.php' (include_path='.:/usr/share/php:/usr/share/pear') in /var/www/sugarcrm/include/entryPoint.php on line 73

please help!!!!

Regards,

[goncofre]

I believe that Sugar serves for many things, less for email, always there are problems of entry of post office or of attached files, the better(best) thing is to continue using Outlook for the present time until they fix the problems up.

[malcolmh]

sugar crm don't notify incoming mails
so i tried to launch manually the command of the crontab "php -f /var/www/sugarcrm/cron.php"

Regards,

Try this thread http://www.sugarcrm.com/forums/showt...=faq+scheduler whcih shows you how to configure your system to get crontab running.

[piro]

Try this thread http://www.sugarcrm.com/forums/showt...=faq+scheduler whcih shows you how to configure your system to get crontab running.

Thanks.
i viewed the thread

Originally Posted by freelock
Gotta love having the source code--problem solved.

In case anyone else has this issue: it had to do with the SSL certificate I use on my server. I use a FreeSSL certificate, which is loaded into nearly all browsers--but not, apparently, into Curl, which the scheduler uses to fire off jobs. Curl was getting an SSL verification error when it tried to fire individual jobs.

I solved it by editing modules/SchedulersJobs/SchedulersJobs.php and adding this line at the end of the list of curl_setopt()s, on line 168:
PHP Code:
curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, false);

the line added was already in my SchedulersJobs.php file...

PS : 4.5.0e is my first try with sugar CRM
I'm on Debian
Curl and IMAP are working well

Any other way to solve my problem??Don't you think it's a bug in 4.5.0e??Should I install an older version??


Regards,

[piro]

so i tried to launch manually the command of the crontab "php -f /var/www/sugarcrm/cron.php"

The debuggin message is the following :

Warning: main(config.php): failed to open stream: No such file or directory in /var/www/sugarcrm/include/entryPoint.php on line 73

Fatal error: main(): Failed opening required 'config.php' (include_path='.:/usr/share/php:/usr/share/pear') in /var/www/sugarcrm/include/entryPoint.php on line 73

Regards,

Ok for the manual test of php -f ...., isolved yhe problem by getting into sugarcrm folder and executing the command.

So i gess cron is working well...

I downgraded to patch d. The automatic mail notification worked!!!

I should probably wait for patch f

Regards,

[florenceit]

i have this prob too and even running the cronjob manually does not do what clicking "check mail" does. my job is scheduled ok, i tried rebuilding the scheduled tasks in sugar, nada. ive tired it ever since 3.5 i think with no luck

[piro]

inbound mail job in 4.5.0d is working
but i can not still on this version because of its bugs

hurry with patch f please


Regards,

[piro]

Sorry patch f is avaliable and mail notifications works well

tx sugar team

Regards,