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Thread: 451c > Inbound HTML Email not displaying Images

  1. #1
    tm2000 is offline Sugar Community Member
    Join Date
    May 2005
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    49

    Default 451c (and now 451d) > Inbound HTML Email not displaying Images

    Hey All - I know this must be a setting somewhere but I can figure it out. When I get an inbound HTML email, all I see is the image placeholders... Like in Gmail before you click - Display Images..

    How do I get that with Sugar. I have ALL the check boxes UNCHECKED in the Email Admin Setting with blocked stuff...

    Sure it's right in front of me
    Last edited by tm2000; 2007-05-13 at 09:11 PM. Reason: post after upgrade - same issue

  2. #2
    tm2000 is offline Sugar Community Member
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    May 2005
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    49

    Default Re: 451c > Inbound HTML Email not displaying Images

    Just took a look at the source code with the SAME email in my Gmail and within Sugar451c.

    Weird, here is the issue:

    Gmail:
    http://media3.washingtonpost.com/wp-...ogo_175x32.gif

    Sugar:
    http://media3.washingt.com/wp-srv/em...ogo_175x32.gif

    So for some reason, it's striping the domain name - the ONPOST in Washingtonpost.com.. Now it seems to work OK with a www. name, like I saw that http://www.mydomain.com/images/thyws678.gif worked... So it must be somethig with the funky subdomain names in lue of www.

    Anyone else have this?

  3. #3
    TakeMarket is offline Sugar Community Member
    Join Date
    Apr 2007
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    133

    Wink Re: 451c > Inbound HTML Email not displaying Images

    Quote Originally Posted by tm2000
    Hey All - I know this must be a setting somewhere but I can figure it out. When I get an inbound HTML email, all I see is the image placeholders... Like in Gmail before you click - Display Images..

    How do I get that with Sugar. I have ALL the check boxes UNCHECKED in the Email Admin Setting with blocked stuff...

    Sure it's right in front of me
    It looks like you are joining our club - same issue: http://www.sugarcrm.com/forums/showthread.php?t=22863

    We do not have a solution for it yet - but now you know that you are not alone in this matter...

    Someone in the SUGAR TEAM here in the forum that could help out?

    Kind regards
    Take Market™
    http://www.takemarket.com

    We take market for you.™

  4. #4
    tm2000 is offline Sugar Community Member
    Join Date
    May 2005
    Posts
    49

    Default Re: 451c > Inbound HTML Email not displaying Images

    Dang, I search for this first too.. Thanks for the note.. You know the other thing I see with the images is that there are two slashes in the URL ref and /cache...

    Like here:

    http://www.domain.com/cache//images/...-e29f-464f.gif

    will track the other post... Thx.

  5. #5
    TakeMarket is offline Sugar Community Member
    Join Date
    Apr 2007
    Posts
    133

    Default Re: 451c > Inbound HTML Email not displaying Images

    You are very welcome.

    Kind regards
    Take Market™
    http://www.takemarket.com

    We take market for you.™

  6. #6
    tm2000 is offline Sugar Community Member
    Join Date
    May 2005
    Posts
    49

    Default Re: 451c > Inbound HTML Email not displaying Images

    Hey All -

    Upgraded to 451d and still have this issue.. it seems to be with image refs that start with something OTHER then www.

    Anyone else?

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