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Thread: 5.2.0 to 5.5.1 Upgrade Failure

  1. #1
    lmiller is offline Sugar Community Member
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    Default 5.2.0 to 5.5.1 Upgrade Failure

    When using the silentUpgrade.php file, I get a syntax error,

    Code:
    Parse error: syntax error, unexpected T_STRING in /home/ewsseo/public_html/SugarCE-Upgrade-5.2.0-to-5.5.1.zip on line 41
    What do I do to fix this?

    The command I'm running is
    Code:
    php -f SugarCE-Upgrade-5.2.0-to-5.5.1.zip upgradeWizard.log /home/ewsseo/public_html lmiller
    Running CE on centos PHP Version 5.2.11

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: 5.2.0 to 5.5.1 Upgrade Failure

    Post the contents of the file UpgradeWizard.log. It is located in the root directory where you installed Sugar. It should yield some clues.
    Regards,

    Angel Magaña
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
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  3. #3
    lmiller is offline Sugar Community Member
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    Default Re: 5.2.0 to 5.5.1 Upgrade Failure

    I uploaded the changelog for yesterday at this link http://ews-seo.com/log.txt

    I also have tried using the upgrade wizard and I get a strange error

  4. #4
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: 5.2.0 to 5.5.1 Upgrade Failure

    Are you able to click "Next" on that screen of the upgrade wizard?
    Regards,

    Angel Magaña
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  5. #5
    lmiller is offline Sugar Community Member
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    Default Re: 5.2.0 to 5.5.1 Upgrade Failure

    No, the button doesn't exist, only back cancel and recheck

  6. #6
    lmiller is offline Sugar Community Member
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    Default Re: 5.2.0 to 5.5.1 Upgrade Failure

    However, this folder exists on the server now, is there some way I could run something else in order to get the upgrade to run, since the upgrade wizard doesn't seem to be able to?


  7. #7
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: 5.2.0 to 5.5.1 Upgrade Failure

    What happens if you hit Browse and try to upload the 5.2 to 5.5 upgrade files again?

    If that fails, try temporarily renaming the folder cache/upload/upgrades and then try the upgrade again.
    Regards,

    Angel Magaña
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  8. #8
    lmiller is offline Sugar Community Member
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    Default Re: 5.2.0 to 5.5.1 Upgrade Failure

    I get the same error, where it says Required steps must be completed before continuing, and when I rename the directory it restarts the wizard, then uploads the file to the new folder, and continues giving me the same error.

  9. #9
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: 5.2.0 to 5.5.1 Upgrade Failure

    Hmmm...that's a bit interesting.

    Can you post the output of phpinfo() from your server?
    Regards,

    Angel Magaña
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  10. #10
    lmiller is offline Sugar Community Member
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    Default Re: 5.2.0 to 5.5.1 Upgrade Failure

    You can find it at phpinfo()

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