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Thread: 5.2.0j Emails get corrupted with '=' signs sent using Sugar email client

  1. #1
    rodsingleton is offline Member
    Join Date
    Sep 2009
    Posts
    10

    Default 5.2.0j Emails get corrupted with '=' signs sent using Sugar email client

    When I compose an email using the SugarCRM Email Client and send via SMTP to our Exchange server, the email gets corrupted (it appears) on the way out to the SMTP server. Viewing the Outbound email in Sugar looks ok.

    Here's an example test email I sent (as viewed from my Outlook sent folder):
    Notice how the email contains the "=" sign peppered throughout the email.

    Can anyone help me with this or point me in the right direction to resolve this?

    Code:
    1234567890 1234567890 1234567890 1234567890 1234567890 1234567890 =234567890 1234567890
    
    1234567890 1234567890 1234567890 1234567890 =234567890 1234567890 1234567890 1234567890
    
    1234567890 1234567890 =234567890 1234567890 1234567890 1234567890 1234567890 =234567890
    
    1234567890 1234567890 1234567890 1234567890 1234567890 =234567890 1234567890 1234567890
    
    1234567890 1234567890 1234567890 =234567890 1234567890 1234567890 1234567890 1234567890
    
    1234567890 =234567890 1234567890 1234567890 1234567890 1234567890 1234567890 =234567890
    
    1234567890 1234567890 1234567890 1234567890 1234567890 =234567890 1234567890 1234567890
    
    1234567890 1234567890 1234567890 =234567890 1234567890 1234567890 1234567890 =234567890
    
     
    
    Regards,
    
    Rod =ingleton





    Sugar version: 5.2.0j CE
    Operating system: Centos 5.3
    Web server: Apache (httpd-2.2.3-22.el5.centos.2)
    PHP: (php-gd-5.1.6-23.2.el5_3
    php-cli-5.1.6-23.2.el5_3
    php-imap-5.1.6-23.2.el5_3
    php-pdo-5.1.6-23.2.el5_3
    php-5.1.6-23.2.el5_3
    php-common-5.1.6-23.2.el5_3
    php-mysql-5.1.6-23.2.el5_3
    php-mbstring-5.1.6-23.2.el5_3
    php-mcrypt-5.1.6-15.el5.centos.1)
    MySQL: mysql-5.0.77-3.el5

  2. #2
    rodsingleton is offline Member
    Join Date
    Sep 2009
    Posts
    10

    Default Re: 5.2.0j Emails get corrupted with '=' signs sent using Sugar email client

    Well it appears that the outgoing email is actually ok. The problem appears to be when Sugar stores the Sent Item in the Exchange Sent Items folder. When viewing the Sent Item in Outlook it looks corrupted but it isn't to the recipient nor is it when viewing the My Sent Items in Sugar.

    Looks like a minor bug when storing the sent item over IMAP perhaps?????

    R

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