Access Denied/403/.htaccess Errors

[markb14391]

Almost every page action in SugarCRM generates an error message in my Apache log, usually like:

[Sat Jul 25 21:36:20 2009] [error] [client 75.176.46.8] File does not exist: /home/xxxxx/public_html/403.shtml, referer: http://www.xxxxx.com/sugarcrm/index....ion=DetailView
[Sat Jul 25 21:36:20 2009] [crit] [client 75.176.46.8] (13)Permission denied: /home/xxxxx/public_html/sugarcrm/cache/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable, referer: http://www.xxxxx.com/sugarcrm/index....ion=DetailView

I've tried every solution mentioned in the forums for things like this, and nothing works. Sugar is running on a CentOS server under cPanel.

Any help would be greatly appreciated.

[andopes]

Hi markb14391

It is a permission error.
You need to identify the user apache uses to get started. Have a look into httpd.conf and look for "user" and "group", the run this command as root:

chown -R user.group /home/xxxxx/public_html/sugarcrm/

Best regards

[markb14391]

Thanks. Is this true even under suPHP, in which case (as I understand it). things need to be run under the owner of the particular cPanel account?

Also, if this is the cause of this issue, why is my server allowing access to SugarCRM at all? It is possible to perform all functions...nothing is blocked, but those error messages appear in the log for almost every action.

Thanks,

Mark

[markb14391]

Followup: I ran the CHOWN command you recommended, and the problem still persists. (Yes, I substituted the appropriate group/user.)

I think I've tried everything that anyone has recommended for this.

Any more ideas?

I appreciate your help.