Results 1 to 3 of 3

Thread: Account search and advanced search

  1. #1
    VirtualSynergy is offline Sugar Community Member
    Join Date
    Jul 2009
    Posts
    24

    Default Account search and advanced search

    I've been encountering some problems for a while now..

    After the upgrade from 5.5 to 6.x the old user accounts weren't able to use account search and advanced account search. It only displays "No Data". The accounts are accessable by the other search in the right top corner but not with the normal search. Newly made users can search and there are nog problems with those.

    I've reset all preferences without any luck.. Repair and Rebuild aswell no luck.. All other modules are working fine and everyone can use search and adv. search. So i don't know what to change to fix this

    Tnx for the help in advance!

  2. #2
    eitrix's Avatar
    eitrix is offline Sugar Community Member
    Join Date
    Aug 2010
    Location
    Serbia
    Posts
    396

    Default Re: Account search and advanced search

    turn on debug logging and see what's wrong
    CRM Software Engineer
    Eontek - www.eontek.rs

  3. #3
    VirtualSynergy is offline Sugar Community Member
    Join Date
    Jul 2009
    Posts
    24

    Default Re: Account search and advanced search

    This is the log where search ain't working (old accounts):
    Code:
    Sun Feb 27 08:30:19 2011 [27972][a3bdeb32-e868-b557-92f3-4ca4af024ffc]
    [INFO] List View Where Clause: (accounts.assigned_user_id in ('1') ) AND ( accounts.team_id in ('1'))
    And this is the log where search is working (newly created account):
    Code:
    Sun Feb 27 08:40:36 2011 [945][88006fcb-e99c-f2f9-fdf0-4d1b814bd578]
    [INFO] List View Where Clause: (accounts.assigned_user_id in ('1'))
    So i guess the "AND ( accounts.team_id in ('1'))" is disabling the search for the old accounts (the team module is disabled if that is relevant).

    I deleted table team_memberships and after that the search worked again

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Datewise search in Advanced search of Activities module
    By vishwasrao in forum Developer Help
    Replies: 2
    Last Post: 2012-03-16, 04:50 PM
  2. Disabling Saved Search Select from Opening Advanced Search
    By tjdoyle00 in forum Developer Help
    Replies: 3
    Last Post: 2011-10-20, 03:07 PM
  3. Replies: 9
    Last Post: 2009-06-11, 07:29 AM
  4. Replies: 2
    Last Post: 2009-05-22, 12:04 PM
  5. Replies: 2
    Last Post: 2006-05-06, 01:24 AM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •