Accounts-Contacts Subpanel Custom Multi-Select Display Problem

[skarabinus]

Greetings everybody,

I have been working on finishing up some customizations for a client's SugarCRM installation, but I'm having trouble with what I believe is a display related issue. The issue in question is correctly displaying a custom multi-select's contents as a subpanel column. Before being handed off to myself, the client's developer had already defined a many-to-many relationship between Accounts and Contacts, or possibly from what I have been reading, that may have been an out-of-the-box relationship and they simply added the custom field to it.

The reason I am pretty sure this is display issue, is because that the multi-select contents are displayed correctly in the Contacts ListView and DetailView, but not the Contacts subpanel for the Accounts DetailView. I have attached some screenshots that show the difference. The custom multi-select is the column named Roles.

I have some ideas as to what the problem is, but I think I just need a good nudge in the right direction from someone who is more familiar with the code base. I've only been working on this for about a week, so only now am I just starting to get a grasp of the Sugar classes and hierarchy. Is it simply that the a display related function exists somewhere in the core modules but not for subpanels? One item that stuck out to me was this thread that discussed the $app_list_strings variable being overwritten somewhere in the class-subclass instantiation chain, but this was a version 5.0.0b problem for custom drop downs in QuickCreate forms. This seems to make sense, as is appears that the definition for the custom multi-select in custom/include/language/en_us.lang.php is being picked up for the Contacts ListView and DetailView, but not the Accounts subpanel.

I hope this descriptive enough to get the gears turning, but if you need more information, please ask away.
OS => CentOS 4.6
Sugar version => Professional, originally 5.0.0f upgraded to 5.1
Webserver => Apache 2.0.59
PHP => 5.1.6
MySQL => 5.0.58

Thanks in advance,
Seth

[killerwolf]

Hello every body,

Iam facing the same issue, having keys displayed instead of their significant labels,
Iam using SugarCRM Pro 5.2.0c

Thanx guys