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Thread: Accounts records not appearing in list view

  1. #1
    tburns is offline Junior Member
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    Default Accounts records not appearing in list view

    I'm using Community Edition 5.0.2f. Ubuntu Server, Apache 2.2.8, PHP 5.2.4, MySQL 14.12 Distrib 5.0.51a.

    When I create records in the Accounts module, they don't show up in list view. The data is all there, and can be accessed via the "recently viewed" links, but they can't be searched - it seems they don't exist at all as far as list views even (for example) when selecting for Relate fields. However, the duplicate warning is still received when attempting to create a duplicate record, so I would assume the data is in the database where it should be.

    I tried using the Quick Repair tool, but it seemed to make no difference. Any other records (opportunities, contacts, etc.) work as expected - the problem is only with the Accounts module. There are no error messages or any indicators that anything is not working properly.

    Any ideas?

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Accounts records not appearing in list view

    Does Only the just created account is not visible at ListView or any other account is not visible?
    Did you customize the system, like custom fields at Accounts module?

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    André Lopes
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  3. #3
    tburns is offline Junior Member
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    Default Re: Accounts records not appearing in list view

    No accounts are visible, not just the newly created ones. I did add a few custom fields, and removed others - is there a way I can check whether this is a problem?

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