Accounts: Use of 'fax' field

[stoman]

In the Accounts module, there is a fax field.

In edit view, it is labelled as 'Phone Fax'
In detail view, it is labelled as 'Fax'

I think this is misleading to the user and is a bug.
Agree?

To avoid confusion in short-term, both labels can be set as 'Fax' in studio. However, this could be fixed in the longer-term by removing the extra label.

Thanks
Sean

[andopes]

Hi Sean

Go to Admin -> Studio -> Accounts -> Labels -> LBL_PHONE_FAX -> modify it.

Cheers

[jad_EZS]

Hi,

I also am struggling a bit with this. I know I can change the description of the LBL_phone_fax to "fax:" so it matches the description of the label LBL_fax. But I still don't understand what the point is of having these two labels.

AND:
When I enter a new contact belonging to an account that's already in CRM and has a Fax-number, Sugar does not copy the fax number automatically into the correct field in the edit view of contact (as I'm working on it) as it does with the work address and phone number...
Not sure if this has to do with this label confusion, or something else??

Would greatly appreciate any hints.

thanks,
John