Add assigned user account field

[pasgou13]

Hello,

i'm trying to add the user assigned to an account in the case view, but after lot of try i can t do it. Somebody can help a noob

Thankx

Pasgou

[leenwebb]

Hi Pasgou,
In my Sugar (4.5.0e), "Assigned To" is already one of the fields in both EditView and DetailView of Cases by default. If you accidentally removed them, you should be able to use Studio to put them back in the layouts.

Eileen

[pasgou13]

Hi Eileen,

I m not talking about the assigned user of a case, but the assigned user of an account for the case is opened..

In fine, I want my sales men could see the cases opened on their accounts. So I need to add the assigned user account in this frame.

Pasgou

[leenwebb]

That shouldn't be too hard -- something like:

In the Case DetailView.php, run a sql query that grabs "assigned user" (probably an ID, so you'll have to get the name attached to it) based on the account ID/name for the case. Then use xtpl to push that information over to DetailView.html (where you'll have to edit the display table to show that newly-pushed information).

Good luck!
Eileen