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Thread: Add Invitees - search not work

  1. #1
    ryaninit is offline Junior Member
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    May 2007
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    Default Add Invitees - search not work

    My setting:
    SugarCRM version 4.5.1.d
    php version 5.2.2
    mysql version 5.0.24a
    Apache 1.3.33
    MAC OS ..... 10.4

    When create meeting and click search on add invitees, nothing happens.

    Would need help on fix this issue.

  2. #2
    pblag's Avatar
    pblag is offline Sugar Community Member
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    Ukraine (Chernivtsy)
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    Smile Re: Add Invitees - search not work

    Hi!

    It can be because you use a not standard web browser.
    One of our customer used MAC standard browser.
    We solve the problem using by Mozila FireFox browser.
    So please download ffx and try to search users again.

    Hope it will help you!
    Petro Blagodir
    petro@blagodir.ua
    http://www.blagodir.com
    Blagodir Ltd.( SugarCRM - Consultations, Development and Support)

  3. #3
    ryaninit is offline Junior Member
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    Default Re: Add Invitees - search not work

    i have try IE, and Mozilla as well at window client desktop but still not work

  4. #4
    mucullus is offline Junior Member
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    Default Re: Add Invitees - search not work

    Same here. It neither works in Firefox 2.0, Opera 9.2 nor in IE 7.
    Last edited by mucullus; 2007-06-06 at 10:45 AM. Reason: Typo

  5. #5
    ryaninit is offline Junior Member
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    Default Re: Add Invitees - search not work

    I am not really familar with the code and with diffcult on debugs this problem. I have setup this in linux and it work.
    My guess is that the php complie version with have certain requirment in order to use the add invitees function, such as xmlprc version....

    Will it be the reason?

  6. #6
    damienscott is offline Junior Member
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    Default Re: Add Invitees - search not work

    I am having the same problem with nothing happening when clicking the search button in the add invitees section of a call or meeting.

    I have tried, IE5 & 7, Firefox, Safari and Opera with the same result; therefore it appears not to be browser specific.

    Going through previous posts I have disabled the apache mod_apache but this did not solve the problem

    SugarCRM 4.5.1d

  7. #7
    ryaninit is offline Junior Member
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    Default Re: Add Invitees - search not work

    Have search the forum and find similar problems happens before.
    But it seems to be said fixed on 4.5.1d.

    I still cant make this work. Will it be the firewall setting on Mac OS X, or the php5 setting?

  8. #8
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: Add Invitees - search not work

    Check your site_url in your config.php. If it is not right then the add invitees thing won't work.
    Kenneth Brill - Help Forum Moderator

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  9. #9
    mtb
    mtb is offline Junior Member
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    Default Re: Add Invitees - search not work

    If you mean the value of site_url in sugarcrm/config.php mine is correct, I can copy and paste from there into a browser and it takes me straight to sugarcrm correctly.

    I have only had this problem since I updated PHP yesterday, currently running php-5.2.2 so I think that may well be the issue... I've just updated to the latest version of sugarcrm and still have a non functioning search button. Any ideas?

  10. #10
    mtb
    mtb is offline Junior Member
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    Default Re: Add Invitees - search not work

    Rolled back to php-5.1.6 which has fixed it - looks like a surgarcrm issue rather than my install...

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