Adding Invitees Issue on SugarCRM CE Version 5.2.0k, Cannot Search for Other Users

[iucraigmc]

Hello,

Thanks for stopping by and taking a look at this issue. I have done what I think I can so far. Recently, my users have been unable to "search" for individuals to invite to meetings. When they go to create a new meeting, all of the details can be entered properly, but after they enter information into the box to search for people to invite to the meeting and click search, nothing happens.

I, of course, attempted to clear all the boxes of potential white spaces, no dice. I have also ran a number of repair utilities in the SugarCRM repair section in the administrator control panel with no luck. I viewed the source of the page and tried it in three separate web browsers, no Javascript errors or any errors of any kind, but still no luck.

Where can I start troubleshooting this issue?

I believe it may have been the result of a server upgrade (Apache, PHP and MySQL were all upgraded) My versions are shown below of my system specification.

Any help would be much appreciated.

Thank you.

System Specifications:
Sugar Version: 5.2.0k (Build 5837)
Sugar Edition: SugarSuite CE
Category: Accounts
Operating System: Windows Small Business Server 2003
PHP Version: 5.3.1
Database: MySQL 5.1.41
Web Server: Apache 2.2.14

[eitrix]

downgrade php to 5.2.9 if it's not a problem and give it a try

[juliajohn]

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[iucraigmc]

downgrade php to 5.2.9 if it's not a problem and give it a try

You are the MAN! That worked perfectly. Should have adopted the "if it ain't broke, don't fix it" philosophy when it came to upgrading the server. I'll be sure to relay the message onto others.

I really appreciate the response.

[eitrix]

your welcome man