additional values in Calls drop down list

[valentinag]

I'm trying to add two additional values for Unsuccessful and Rescheduled. It works realy well. users can mark call as rescheduled and duplicate it for the new time. reporting is great. Problem is, I don't know how to make these statuses to appea in the history under leads or accounts.

did anybody have any experience with this

[andopes]

You have to extend the script modules/Calls/metadata/subpanels/ForHistory.php in order to add the new value into attribute 'where'.

The steps are:
Create an extended layoutdefs for each modules containing a History subpanel;
The extended layoutdefs must have the content:

 <?PHP
$layout_defs['<Module>']['subpanel_setup']['history']['collection_list']['calls']['override_subpanel_name'] = 'CustomForHistory.php';
?>  

Copy the script modules/Calls/metadata/subpanels/ForHistory.php into custom/modules/Calls/metadata/subpanels/CustomForHistory.php and add the new value on 'query' attribute;
Go to Admin -> Repair -> Rebuild Extensions

Obviously create the folders if they don´t exist.

Cheers