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Thread: admin panel empty

  1. #1
    thisledome is offline Member
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    Default admin panel empty

    Hi, I have come across the stange thing wher emy admin panel is empty. all i can do is create a user. but then that user can't be see, yet they can log in.

    I installed this on a test server and all worked well. Now I have installed on our VPS in the real world.
    The sugarcrm comes up fine, but when I go to admin panel there is nothing there.

    Now I have looked through the forums and found a couple of people that have had the same issue and followed the advice, but no luck. the panel is still empy.

    Does anybody have any experience with this issue.

    many thanks

    Dave

  2. #2
    genius786's Avatar
    genius786 is offline Sugar Community Member
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    Smile Re: admin panel empty

    Hi,

    Which version of SugarCRM do you used ? and Are you perform any changes in the code of SugarCRM ?



    Best regards,
    SARFARAZ AHMED KHAN
    Karachi, Pakistan
    skype: genius_crystal
    genius_crystal@hotmail.com
    92-314-2595624

  3. #3
    crmsiva's Avatar
    crmsiva is offline A Sugar Hero
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    Default Re: admin panel empty

    Make sure, display_errors parameter is set ON in your php.ini file.

  4. #4
    thisledome is offline Member
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    Default Re: admin panel empty

    Hi, I have turned on the error section. still no errors

    Version 5.2.0c (Build 5505)

    I cant get a sitemap to come up or the training tab juest does nothing as well..
    The only thing that appears is the create new user.
    Which I can do, but once created you can't see them. But they can log into the system

    Any ideas

    Many thanks for the help too

    Dave

  5. #5
    thisledome is offline Member
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    Default Re: admin panel empty

    Another thing I just noticed is that in the contacts section when going to create a contact, there is nothing on any of the pages.
    In fact any of the tabes that go to create something have nothing on the page.

    This is very odd

    Dave

  6. #6
    crmsiva's Avatar
    crmsiva is offline A Sugar Hero
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    Default Re: admin panel empty

    Did you try Quick Repair ? Take a backup before doing this.

  7. #7
    thisledome is offline Member
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    Default Re: admin panel empty

    I have installed this 5 times with new code on new DBs everytime and still the same result. No errors during install. but am unable to do anything on any page
    as they are all empty
    If quick repair is in the admin panel then I can't get to it as nothingis on the page

    Dave

  8. #8
    crmsiva's Avatar
    crmsiva is offline A Sugar Hero
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    Default Re: admin panel empty

    yeah sorry. You cannot do repair since your admin panel is not accessible.

    Did you try giving 777 permission to all files & folders?

  9. #9
    thisledome is offline Member
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    Default Re: admin panel empty

    Hi Siva. what is 777 to all folders. i did give certain folders modify permissions?

    Dave

  10. #10
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: admin panel empty

    Have a look on the error log of apache.
    I believe you are facing a memory limit overflow.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
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    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
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    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

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