admin/system settings not saving

[derynb]

Hi Folks

Can someone help please.

We have just finished installing Version 4.5.0f (Build 1202), logged in as admin to set it up and for some reason any changes to the default settings in the system setting section are not being saved to the database.

Any ideas most welcome

Thanks

Deryn

[malcolmh]

Hi Folks

Can someone help please.

We have just finished installing Version 4.5.0f (Build 1202), logged in as admin to set it up and for some reason any changes to the default settings in the system setting section are not being saved to the database.

Any ideas most welcome

Thanks

Deryn

Hi,

What environment are you working with Linux, or WIndows? Looks to me like a permission problem i.e. not able to write

Hope this helps

[derynb]

Hi Malcolm H

We're using a linux set up and I'm sure that we have have set up the write permissions, can you think of anyhing else that we miay have missed?

Speedy reply, much appreciated....

Deryn

[malcolmh]

Hi,

Try setting sll files in your instance to 777 to see if this resolves the issue. Most of the values are written to the config_override.php file. See if this helps!

[Meyers]

Hi,

I'm having the same problem. I am running Version 4.5.0f on Linux. I ran "chmod -R 777" on the sugar directory and I checked the permissions with "ls -l". Still, I get the same error. I ran "locate config_override.php" but the file is nowhere to be found. It looks to me like it should be created (in Configurator.php, line 117), but that's clearly not happening. I'm sure it's something simple, but I can't figure it out. Any help would be greatly appreciated.

Thanks

Mike

[aottmann]

Hi,

Try setting sll files in your instance to 777 to see if this resolves the issue. Most of the values are written to the config_override.php file. See if this helps!

I have the same problem. I'm sure to have set permissions to 777...
Where can I find the sll files?
where can I find the config_override.php file??

thanks very much in advance!

[JustinK101]

Same problem here, I suspect a bug they NEED to fix. See my thread here for more information.

http://www.sugarcrm.com/forums/showt...ystem+settings

[JustinK101]

Somewhat of a fix, CHMOD 777 <sugarRootFolder>

Though I am not happy about this, this seems to allow to save your settings in system settings, though I still cant use my custom logo image, that inst working. I am not very happy about 777'ing the entire directly, but at least it inst recusive, just the files that lay in that folder.

[beckatlanta]

I had the same issue (although I'm using OS X), and solved it by just making the file and setting it's owner to the user my webserver runs as (ie. www) with write permissions.

# touch config_override.php
# chown www config_override.php
# chmod o+w config_override.php