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Thread: Admin tools disappeared please some help here

  1. #1
    mjcr777 is offline Sugar Community Member
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    Exclamation Admin tools disappeared please some help here

    I have a great problem with admin tools i don't have any i cant repair and rebuild, the version of sugar is Sugar 5.0 Community edition.

    Printscreen of Admin module.
    http://www.biz-forces.org/images/screenshoot.jpg

    and the system users have trouble with receiving emails, i can't do anything right now because the failure with admin module, can't have access to repair and rebuild. Please i nees some help here
    Last edited by mjcr777; 2008-08-29 at 07:54 PM.

  2. #2
    mjcr777 is offline Sugar Community Member
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    Default Re: Admin tools disappeared please some help here

    Any one please I need to fix this problem and i don't have any idea how? This is a big issue because it's a funcional system and this problem just happen...

  3. #3
    ruchida's Avatar
    ruchida is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Admin tools disappeared please some help here

    Hi

    Is this a fresh install or upgrade from a previous version?

    Which language are you using?
    Ryuhei Uchida
    Help Forum Moderator
    Calendar 2.0
    http://blogs.itmedia.co.jp/ruchida/

  4. #4
    mjcr777 is offline Sugar Community Member
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    Default Re: Admin tools disappeared please some help here

    Hello, thank you for your concern.
    It's a fresh install i'm using PHP5 and MySQL on linux Red Hat Geento Distribution, it worked for a while good without any trouble.
    I had some troubles recentrly with emails, from other webmail server, that's why i needed to use "Repair and Rebuild Tool" on email modul because i got a "Critic Error" then it was fine but the next day I wanted to use admin tools it desappeared...

  5. #5
    ruchida's Avatar
    ruchida is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Admin tools disappeared please some help here

    Do you see the "en_us.lang.php" file in modules/Adminostration/language and cache/modules/Administraiton/language?
    Ryuhei Uchida
    Help Forum Moderator
    Calendar 2.0
    http://blogs.itmedia.co.jp/ruchida/

  6. #6
    mjcr777 is offline Sugar Community Member
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    Default Re: Admin tools disappeared please some help here

    Yes i see that file "en_us.lang.php" and it's empty without source code, any idea of the problem?

  7. #7
    ruchida's Avatar
    ruchida is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Admin tools disappeared please some help here

    Is the en_us.lang.php in the both directories blank? I don't know why this happened, but for the moment, unzip the original installer and find the same file, then copy it to the directories.
    Ryuhei Uchida
    Help Forum Moderator
    Calendar 2.0
    http://blogs.itmedia.co.jp/ruchida/

  8. #8
    mjcr777 is offline Sugar Community Member
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    Default Re: Admin tools disappeared please some help here

    Ohhh!!! Great Thank you very much I don't have word's to express my gratitude, now i can see once again the admin utilities, but i'm afraid this would happen again, should I use "Rebuild and restore"??? or maybe that command caused this problem? because that was the last admin command I used before this issue...

    Again Thank you...

  9. #9
    ruchida's Avatar
    ruchida is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Admin tools disappeared please some help here

    I don't know why this happend exactly, but the Repair function might have failed to write a language file for some reason.
    Ryuhei Uchida
    Help Forum Moderator
    Calendar 2.0
    http://blogs.itmedia.co.jp/ruchida/

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