Administration home page missing items

[TTGSupport]

We are new users of SugarCRM, using an onsite configuration containing:
Sugar 5.2.0 Enterprise on CentOS 5.1 running Apache 2.2.3 and PHP 5.1.6, which connects to MySQL 5.0.45 on a separate server.

Everything was working without any problems until the end of last week. We noticed we were missing multiple items within the administration page, such as: studio, everything product related (product catalog, manufacturers, product types, etc.) bug tracker, etc.

After looking through index.php we noticed that anything using something other than:

$admin_option_defs['Administration']

is not being displayed, IE:

$admin_option_defs['Products']
$admin_option_defs['Quotes']
$admin_option_defs['Bugs']
$admin_option_defs['Contracts']
$admin_option_defs['Forecasts']

We recently installed our first module which is SuperTimesheet (http://www.sugarexchange.com/product...hp?product=500). The issue seemed to have started after installing this module, but we are not positive this is related. Basically nobody was in the admin module for a few days before and after the install - so we are not certain of the timing.

Any help would be greatly appreciated, thank you!

[TTGSupport]

We have recently found that if we go into MyAccount and click edit everything comes back as it should be. The activities, calendar, everything comes back, but until you go click edit in the MyAccount page.

We have no idea why this is happening...

[clint]

Can you tell me a bit more about your configuration? Did you start with Sugar 5.2 or did you upgrade from a previous release? Did you install any third-party modules from SugarForge or elsewhere?

There was an change in 5.2 around how the Administration screen sections were displayed. You seem to have run into that change, and I'm curious how that happened.

[clint]

It was probably an issue with the SuperTimesheet module that you loaded into the app. There is a new version of the module for Sugar 5.2 that shouldn't have the problems you saw.

[Cayetana]

Can you tell me a bit more about your configuration? Did you start with Sugar 5.2 or did you upgrade from a previous release? Did you install any third-party modules from SugarForge or elsewhere?

There was an change in 5.2 around how the Administration screen sections were displayed. You seem to have run into that change, and I'm curious how that happened.

Sure no problem:

Did you start with Sugar 5.2 or did you upgrade from a previous release?
We started with 5.2, no upgrades involved

Did you install any third-party modules from SugarForge or elsewhere?
Only SuperTimesheet (http://www.sugarexchange.com/product...hp?product=500)

There was an change in 5.2 around how the Administration screen sections were displayed. You seem to have run into that change, and I'm curious how that happened.
This is exactly what we were thinking, we are just unsure to fix it.

[scheidelljm]

I had the same exact issue right after an upgrade from Sugar Pro 5.1 to Pro5.2.
I'm also using SuperTimeSheets version 3.4.

Clicking "edit" under my account resolved the issue for whatever reason, I had to figure it out myself since my support case I opened when ignored for over a week.

[TTGSupport]

That is exactly what we have started doing to fix the issue, just click edit im my account.

We are running SuperTimesheets version 3.7

[scheidelljm]

arg...the workaround worked once but doesn't anymore.
I had to upgrade from 5.1 because the reports module was broken now that I'm on 5.2 I can't customize anything or work with my product catalog.

I'll try upgrading to the latest SuperTimesheet and see if that helps at all.

Is everyone experiencing this problem using SuperTimesheets?

[clint]

There is a new version of SuperTimesheet for Sugar 5.2. Maybe that will solve the problems?

[Superman]

Hello!

Thank you Clint for inviting me to that thread.
Neither free nor paid version of SuperTimesheet affects administration area of SugarCRM.

Recently, I experienced a bit similar issue with Administration area. I installed a module (on SugarCRM Pro 5.2), which also adds some extra option to admin area. Everything went ok. But after we ran Quick Repair, extra administration menu has gone from admin area, which means files located under custom/modules/Administration/Ext/Administration and Language have been removed.