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Thread: Advanced search

  1. #1
    sebas74 is offline Junior Member
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    Default Advanced search

    Hi,

    When using advanced search in SugarCRM I am running into the following.
    I want to search in the Description area of the Contact. FIrst I couldnt figure out how to search this field, but then II added this field to "advanced search" (through admin/studio/etc).

    But when entering a word in the Description search box, Sugar doesn't find anything?

    Anubody a clue how to make this work?

    Regards,

    Sebas

  2. #2
    roblaus's Avatar
    roblaus is offline Sugar Community Member
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    Default Re: Advanced search

    Yes, I can confirm that. Added the field to advanced search in leads, searched with %word% - no result. Version is 5.0.0h
    __________________________
    Robert Laussegger
    http://www.iscongroup.net

    Bei Fragen: support@iscon.at
    Die deutschen Sprachdateien für SugarCRM und das deutsche Handbuch gibt es hier: http://goo.gl/kPsAz
    Ab sofort auch mit 6.4.2

  3. #3
    sugarcane is offline Sugar Community Member
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    Default Re: Advanced search

    Hi Sebas,

    try to add % before the word you are searching and it should yield results. Without using the %, the system is searching for all descriptions that start with whatever word you entered.

    ---this works in 5.0f
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

  4. #4
    roblaus's Avatar
    roblaus is offline Sugar Community Member
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    Default Re: Advanced search

    Sorry - sugarcane is right. Mea culpa.
    Problem in my case was that Leads has three description fields and I added the wrong one to the search panel. In Contacts there is just one so you indeed forgot he wildcard(s).
    __________________________
    Robert Laussegger
    http://www.iscongroup.net

    Bei Fragen: support@iscon.at
    Die deutschen Sprachdateien für SugarCRM und das deutsche Handbuch gibt es hier: http://goo.gl/kPsAz
    Ab sofort auch mit 6.4.2

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