advanced search not loading

[rs160030]

When I try to click on Advanced Search, I get a red "loading" message on the top of the screen and the browser does not load the Advanced Search screen. I've reinstalled Java and no change. Can you help

[christianknoll]

Is it that bad that you need to yell that loud?

When I try to click on Advanced Search, I get a red "loading" message on the top of the screen and the browser does not load the Advanced Search screen. I've reinstalled Java and no change. Can you help