i'm having a problem working with the Alineasol homepage module 4.1 (on SugarCRM 6.5.13)
The home page module doesn’t work because it causes the home page to get stuck at “loading….” When pushing “Add dashlet”
I investigated this problem and this is the problem in more detail, hope it will help:
when using the home page toolbar and choosing a different role than the default one in the role dropdown or getting back to default role.
Then, after getting this error and pushing “Add Dashlet”, the home page gets stuck at “loading…”
A couple of facts about this problem:
o The problem doesn’t occur when “Developer mode” is on, but I can’t leave it on because in production server, the developer mode causes a big performance decline.
o This problem does not happen in the dev server, only production.
o It is not an SSL Error.
o Not a SugarCRM Error (nothing in the log)
o It appears In all browsers and including with clean cookies.
o If the error happens after switching roles and then pushing “Add Dashlet” , the home page is stuck at “Loading…” forever.
o The only way to get out of it Is refresh the screen again and then the error is gone again until switching home page role again.
at the end, i will have to uninstall this module because adding dashlets is a basic function that is used a lot and could make the home page stuck lots of times.
i apologize again for not posting on Alineasol group, i have a problem with my user that i can't post images.
sent an email to the "community support" about my user problem.