Allowed memory size ...... error/contacts/import

[gkeyes]

Version 5.0.0d (Build 3235)

I was having so many problems with importing that I had to keep importing.,..having it hang.... delete records.....re-import.... anyhow it looks like I have broke something. When I go into the contacts LIST it will sometimes show the list other time gets an error like below. Not always the same error, but always start with Allowed Memory size......

I did a reboot of the entire server, but it did not solve the problem.

Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 16 bytes) in /var/www/SugarCE-Full-5.0.0c/include/utils/db_utils.php on line 192

[andopes]

Hi gkeyes

it is a good idea to increase the memory allowed to php, like above 64 MB.
Our php has 128 MB allowed to.

Cheers

[gkeyes]

That would be in the PHP.INI file and called memory_limit =

Correct?


Since I am in there should I make any other changes you can think of?

[andopes]

Yes, this is the correct parameter to change.
I don't think so there are other changes to perform.
After changing it you must restart the apache server.

Cheers

[jjwdesign]

Here's what we use (PHP5):

;;;;;;;;;;;;;;;;;;;
; Resource Limits ;
;;;;;;;;;;;;;;;;;;;
max_execution_time = 6000	 ; Maximum execution time of each script, in seconds
max_input_time = 600	; Maximum amount of time each script may spend parsing request data
;max_input_nesting_level = 64 ; Maximum input variable nesting level
memory_limit = 128M	 ; Maximum amount of memory a script may consume (128MB)
 
 
;;;;;;;;;;;;;;;;
; File Uploads ;
;;;;;;;;;;;;;;;;
; Whether to allow HTTP file uploads.
file_uploads = On
; Temporary directory for HTTP uploaded files (will use system default if not
; specified).
;upload_tmp_dir =
; Maximum allowed size for uploaded files.
upload_max_filesize = 40M

You must make sure you don't run out of memory or timeout. The upload size can also be an issue. Restart httpd can usually be done by the following:

service httpd restart

Cheers!