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Thread: Anybody using Go2Group Jira plugin for SugarCrm?

  1. #1
    smac is offline Member
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    Default Anybody using Go2Group Jira plugin for SugarCrm?

    Hi There,

    Just wondering if anyone is using the Jira plugin for SugarCrm provided by Go2Group?
    I've just downloaded and installed the free plugin on Jira4 but am having problems connecting to Sugar:
    "Login to your CRM system failed. The error is: org.xml.sax.SAXException: Invalid element in com.sforce.soap.partner.LoginResult - id error"

    Just wondering if anyone else is using it?

    Thanks,
    Stephanie

  2. #2
    smac is offline Member
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    Default Re: Anybody using Go2Group Jira plugin for SugarCrm?

    this seems to be a bug in the goto plugin.
    I'd still be interested to hear if anyone is using the plug-in and how they find it?

  3. #3
    qwerty20 is offline Member
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    Default Re: Anybody using Go2Group Jira plugin for SugarCrm?

    I am also encountering this error:
    Login to your CRM system failed. The error is: org.xml.sax.SAXException: Invalid element in com.sforce.soap.partner.LoginResult - id

    I am using Free Go2Group CRM plugin, Jira 4.2, SugarCRM 6.1
    Also, I noticed that it's not entering the right username based on sugarcrm.log
    Wed Dec 8 19:35:55 2010 [2074][-none-][FATAL] FAILED LOGIN:attempts[1] - a
    Wed Dec 8 19:35:55 2010 [2074][-none-][FATAL] SECURITY: User authentication for a failed

    The failed login should have "admin" instead of just "a"

    And here is my catalina.out on jira
    2010-12-08 20:06:41,480 http-8080-4 ERROR admin 1206x117x1 117mtl9 192.168.1.100 /secure/CrmConfig.jspa [customfield.crm_integrator.control.SfCrmService] Unable to log into salesforce, error=org.xml.sax.SAXException: Invalid element in com.sforce.soap.partner.LoginResult - id

  4. #4
    smac is offline Member
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    Default Re: Anybody using Go2Group Jira plugin for SugarCrm?

    Hi There,

    How old is your plugin? I got the latest one crm_field-3.2.2.jar and that seems to work fine as long as the url to sugarcrm is in the following format: http://domainNameToSugarInstance/soap.php

    This url format did not work for me: http://domainNameToServer/sugarInstance/soap.php

  5. #5
    qwerty20 is offline Member
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    Default Re: Anybody using Go2Group Jira plugin for SugarCrm?

    I am using the free go2group crm plugin from https://plugins.atlassian.com/plugin/details/8201
    Its latest version is 3.2.1

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