Archived email attachments not links

**raynor** · 2011-10-26, 11:02 PM

We have an opportunity whose history subpanel shows a number of notes and archived emails.
Both of these have attachments.

In the history listview, the Attachment for the Note shows as a paperclip and is a clickable link, opening the PDf or spreadsheet or whatever else the attachment is.

However the Attachment for the Archived Email shows the paperclip, but there is no clickable link - it's just the image display with no anchor tag.

This is in Firefox. In IE the paperclips don't show at all.

Anyone got this working?

**Angel** · 2011-10-27, 02:22 AM

Which versions of the respective browsers are we talking about? Are you able to launch the attachments if you read the mail?

**raynor** · 2011-10-31, 04:04 AM

Firefox 7.0.1 - using firebug you can see the archived email attachment isn't even a link - just an img.
Yes, if I click on the Subject link, the PDF attachment at the bottom exists and can be clicked on

IE 8.0.7600.16385 - doesnt show paperclips

Chrome 15.0.874.106 m - same as Firefox.

cheers