Using Sugar Pro 4.5.0h
When an alert e-mail is sent out to a contact using a custom template, the resulting message appears NOT to be saved as History Note for that contact. Are you required to explicitly define some "Action" or quality of the "alert" to make this happen?
Workflow - If a new contact is added, send a welcome e-mail to the contact with web links. Also cc the assigned sales person
Desired -- The welcome e-mail sent to the contact by the Workflow should be visible as a History Note for the contact
Thanks in advance for any clues.


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