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Thread: Assigned to = hex values

  1. #1
    Cyberhippy is offline Junior Member
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    Default Assigned to = hex values

    Hi folks,

    Working with Sugar Open Source 4.5.1g - I have about 5500 Targets in a Campaign that I assigned to different users back in January. We have resurrected the project, but now when I view the Target list the Assigned To field shows hex code like this: 84be08fd-4aac-c0fb-48e4-4743612b95b0 - rather than the user name.

    Is there a simple solution to this situation that anybody has come across? I tried searching the Forums and didn't find anything...

    Thank you,

    Ken

  2. #2
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: Assigned to = hex values

    The field assigned_to is a reference to the entries in the users table.
    You get the assigned_user from the users table by relating the users.id column to the assigned_to field.

    In the Studio - edit a module - leads - edit layout - list view
    you should add "user" instead of "assigned to" to the default or additional fields. In "user" the name is retrieved.
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    Last edited by kuske; 2008-06-04 at 12:05 PM.

  3. #3
    Cyberhippy is offline Junior Member
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    Default Re: Assigned to = hex values

    Thanks for the response, unfortunately the problem is in the Targets list, not the Leads.

    I went to the List View Editor:Targets page, I didn't see "User" as an Available option.

    Problem persists.

  4. #4
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: Assigned to = hex values

    In Version 4.5.1i the assigned user name is shown correctly.

    In Studio it is named assigned_user_id but in the listview it shows the assigned user name.
    Harald Kuske
    Pre-Sales Engineer Central Europe

    SUGARCRM Deutschland GmbH
    Erika-Mann-Str. 53, 80636 Munich, Germany
    Email: hkuske@sugarcrm.com
    Home: http://www.sugarcrm.com


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