assinged to name not appear when assinging cases

[craig.lane]

HI All

I am a newbie and are using sugar community edition 5.5 need to know why i cant sdee the assign to name when i assign a case to someone.

I can assign it to admin user that's all, it also does appear under the user case view but does not list their name in the assigned field it is blank.

P Lease help?

Craig

[sugarcane]

Can you assign it to no one first. Save it. Then does it show blank? Then try to change it to admin, then save it, Does it then show admin?

[craig.lane]

hi sugarcane
it will let me assign it to admin fine but when i assing to any other users and save the field goes blank


Also as listed above i have saved under admin works fine then saved with blank entry.

PLease note this is fresh install do i need amnything additional to allow the assign name to work as all that has been done is created a extra user nothing else.

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