Sugar community edition 5.2.0a

Windows XP
Apache/2.2.8
PHP Version 5.2.2
Mysql 5.0.22
Crons running ok


Auto-reply not working

1. Admin->Inbound Email

2. In Inbound Email: Home, we click in a setted up email account

3. Inbound Email Setup->Edit

in Email Handling Options

a) if "Assign To Group Folder" is assigned
and "Possible actions" is "Create case"
it works fine, it checks the email, create a case and auto-reply

b) if "Assign To Group Folder" is none
and "Possible actions" is "Bounce Handling"

Auto-Reply Template: assigned


Does NOT work, it does not reply. How can we fix this?
We want to have auto-reply to those emails but not create a case.



Cron jobs are running well.


Waiting for your support, many thanks!