Automated Email -> Case

[Andigator]

Has anyone set up Sugar to take an inbox and automatically turn emails into Cases (append to existing or create new)?

I realize there's currently a way to create a case by clicking a link and assigning it to an account. Ideally I would like to not monitor the inbox at all.

I've found the following:
http://www.sugarforge.org/projects/archiveie/
"PHP script that allows to assign messages from inbound email to a contact(s) with the address(es) of the recipient(s). Has to be run via scheduler."

That gets me most of the way there. I can do the rest myself unless there is already a fix out there I don't know about. Any help would be greatly appreciated!

[Tavares]

Has anyone set up Sugar to take an inbox and automatically turn emails into Cases (append to existing or create new)?

I did that, via scheduller, and it works fine, you have to determine in the inbox mail definition what would you like that e-mail to be associated to (Case,lead...anything) and then trought a function on Schedullers get this e-mail and create a Case.

[dmcgirt]

Do you have more detail on how this is done?