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Thread: Automatically Create Scheduled Call with Opportunity

  1. #1
    bford85 is offline Junior Member
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    Default Automatically Create Scheduled Call with Opportunity

    Hi all,

    This is my first post and first time I've ever used Sugar. I've installed the binary that does it all in one hit. I'm really liking SugarCRM so far and hoping to replace Maximizer with it.

    We are a joinery company and we quote a lot of jobs. What would win me over completely is the following:

    When I enter a quote (Opportunity), I have a drop down box saying "Schedule follow up call in:" with options such as "1 week, 2 weeks, 3 weeks, etc"

    When I save the opportunity, I want a call to be automatically created for the time specified, and to have a description of some sort with the details of the opportunity.

    That way, in 2 weeks time for example, I get a pop up saying "Call whoever about the job: etcetc".

    Is this at all possible? I've spent about 2 hours searching the forums here but can't find anything.

  2. #2
    kinshibuya's Avatar
    kinshibuya is offline A Sugar Hero
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    Default Re: Automatically Create Scheduled Call with Opportunity

    Hi, i believe yo can do this with a logic hook
    Priscila Kin Yamamoto Joranhezon
    Phone: +55 61 32010000
    priscila.joranhezon@nct.com.br
    NCT Informática Ltda

  3. #3
    sugarcane is offline Sugar Community Member
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    Default Re: Automatically Create Scheduled Call with Opportunity

    Hello bford85,
    When I enter a quote (Opportunity), I have a drop down box saying "Schedule follow up call in:" with options such as "1 week, 2 weeks, 3 weeks, etc"

    When I save the opportunity, I want a call to be automatically created for the time specified, and to have a description of some sort with the details of the opportunity.
    this is not a feature available in Sugar by default. However, we do have an option which does exactly what you are describing. Please feel free to contact Ray Stoeckicht at rays@intelestream.net or by phone at 888-435-2221 to discuss in more detail.
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

  4. #4
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Automatically Create Scheduled Call with Opportunity

    A single logic_hook before_save on Opportunities can deal with that requirement.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
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    Office: +55 11 3237-3110
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    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

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