Backup cuestion

[aaaa1es2000]

First, you pardon for my level of ingles.

I'm actually using Apache and MySQL. They were both installed with Sugar using the bitrock installer.
Windows XP
Version 4.5.0h (Build 1239)

I want to know if I make the backup well,
steps:
- I disconnect sugar (with the icon "Stop SugarCRM on BitRock WAMPStack")
- I make copy of the folder "sugarcrm" that this located in "C:\program file\sugarcrm-4.5.0c\mysql\data\sugarcrm"

I have tested to install the SUGARCRM in a new computer, and I have stuck the file of this folder in new sugar, and has gone all good, I have all my data base in the new computer.

it asks:
1- Must i make copy of another folder?
2- There is another form to make the backup?

thank you

Bye

[malcolmh]

Hi,

You have copied the Sugar files in what you describe, but you also need to backup the database as well. Use Backup tool from MySQL directly. Alternatively use the backup tool myPhpBackupPro or myPhpAdmin which you have to install in your Apache htdocs directory

Hope this helps

[ridruejo]

Regarding malcomh suggestion, since you are using BitRock Installer, phpMyAdmin is already installed, just access:


http://127.0.0.1/phpmyadmin

Cheers

Daniel

[historicslunk]

Regarding malcomh suggestion, since you are using BitRock Installer, phpMyAdmin is already installed, just access:


http://127.0.0.1/phpmyadmin

Just to add my pennies worth,

If you have copied the content of the mysql directory - that's it for data, Mysql stores it's data in files with the extension MYD MYI frm

I you have customised sugar - then you may want to use the sugar backup facility found under admin to do a backup of the sugar app.

thanks

Sharif

[aaaa1es2000]

what is the user name and password in phpmyadmin? i´m using the user/pass of Sugar administrador but it not work.

in config.inc.php, User: root and Password: 1234, but it not work to

tks

Regarding malcomh suggestion, since you are using BitRock Installer, phpMyAdmin is already installed, just access:


http://127.0.0.1/phpmyadmin

Cheers

Daniel

[malcolmh]

Hi,

These password values are requested when you install Sugar via Bitrock. If you cannot remember the password, then I can't really help further

[aaaa1es2000]

i remember the password value, i use it with "root" in user name, but it not work

Hi,

These password values are requested when you install Sugar via Bitrock. If you cannot remember the password, then I can't really help further

[yamahaERG121]

I have a simular problem, i wrote down every password i filled in during the installation (Bitrock intstaller, 4.5.0.h) but i still can't login to phpmyadmin. I get the login window 3 times and afhter it display the error message authorization required.

In the documents i've made during the installation i see that they only asked for a password for phpmyadmin NOT a username.

Can someone plz help me

[malcolmh]

Hi,

Try "administrator" as the user name, this is the default for phpmyaadmin running on Bitrock.

[aaaa1es2000]

TRHANKS malcolmh,

IT WORK WITH "administrator"

BYE

Hi,

Try "administrator" as the user name, this is the default for phpmyaadmin running on Bitrock.