"Basic Search" not showing fields due to rules (LEADS)

[fsrgroup]

Hi everyone,

What rules defines if "Basic Search" in leads are show or not.

I have configured a role for Sales Reps, and it looks like i have set one of the rules sets so that "Basic Search" fields are removed/blank.

Full search is available though.
See image example here below:


What rules/control the view in simple search so that the fields are show or not?

Thanks a lot in advance for your replies to my question.

Kind regards
Daniel Sundbeck
First Swedish Research AB

[salesagility]

Did you modify studio>leads>search>basic search ?

[fsrgroup]

Hi salesagilitym!

Thanks for your reply.

No havent modified that - I have changed the rule-sets in the roles.

In the admin account everything looks normal and every field is showing in both Basic & advanced search.

So I guess this must be correlated to how the rules are set in the role.

Any idea of what rules that impacts the search function in leads?

Thanks in advance.

Kind regards
Daniel Sundbeck
First Swedish Research AB

[fsrgroup]

Isn't there anyone in the sugar community that have a clue about my question and can help me out with my issue?
i really need to solve this mess!

Thanks again.

Kind regards

Daniel Sundbeck
First Swedish Research AB