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Thread: Big Problem, need some help! After pulling up a searched Lead all info is deleted

  1. #1
    rampar is offline Senior Member
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    May 2009
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    Default Big Problem, need some help! After pulling up a searched Lead all info is deleted

    Running MySQL 5.2, PHP 5, SugarCRM 5.2.0e if I search for a lead using advanced search, after finding any lead and then clicking on it, all the information except for the account_name is deleted. I checked the DB and it shows all the fields are set to NULL except date_modified, assigned_user_id, and account_name.

    Does anyone know why this is happening?

  2. #2
    hileon's Avatar
    hileon is offline Sugar Team Member
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    Default Re: Big Problem, need some help! After pulling up a searched Lead all info is delete

    are you using a clean sugar install, or using sugar with some modules in sugarforge.
    I can't reproduce your problem in a new install sugar 520e.
    Open source, open data, open life in the commercial environment.



  3. #3
    rampar is offline Senior Member
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    Default Re: Big Problem, need some help! After pulling up a searched Lead all info is delete

    I guess the issue is resolved. I had some custom modules of my own, so I uninstalled them, backed up my DB, reinstalled, reloaded DB, reinstalled my modules and it's working. Don't know what happened, but if I find out I'll let you guys know.

    Thanks

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