Blank page after login

[korentas]

Hi,

We have the 6.1.3 version installed. This morning we turn on the computer, login sugar and, nothing, just a blank page. The only page accessible is the Administrator, although sometimes I can access some other sections.

It was working perfectly before, but now it just shows a blank page. When we tried to access Sugar with Chrome we got this message:

"This web page is not available
The web page at http://361.heavylifters.co.uk/index....e&action=index might be temporarily down or it may have moved permanently to a new web address.
Error 324 (net::ERR_EMPTY_RESPONSE): Unknown error."

Help...!

[cptmac]

I would check the webserver error logs to see if there is anything there.

If you used the stack install that would be <sugarRoot>/apache2/logs/error.log

Also, you can look in sugarcrm.log. On my install that's in <sugarRoot>/htdocs/sugarcrm

[korentas]

Thanks, unfortunately I can't find anything like that.

We use a virtual server with Fedora 7, perhaps you may know where to look at?

[shyam007]

hi,

add following lines in your config_override.php
$sugar_config['http_referer']['list'][] = 'www.sugarcrm.com';
$sugar_config['http_referer']['actions'] =array( 'index', 'ListView', 'DetailView', 'EditView', 'Login' );

[zaska]

Thanks, unfortunately I can't find anything like that.

We use a virtual server with Fedora 7, perhaps you may know where to look at?

/var/log/httpd/

[ifv]

Had the same problem. In my case it was related to a permissions error.

Saw this in the logs:

[Mon Nov 14 10:24:56 2011] [error] [client 192.168.1.81] PHP Warning: include() [<a href='function.include'>function.include</a>]: Failed opening 'cache/modules//Uservardefs.php' for inclusion (include_path='[...]' in /home/sugarCRM/www/include/SugarObjects/VardefManager.php on line 108

I fixed it by giving write permission to user apache (in CentOS).

[root@crm2 www]# chown apache * -R
[root@crm2 www]# chmod 775 * -R